THE PLASTIC HOUSING ON INTERIOR DOOR LATCHES IS FAULTY. THE DRIVER SIDE REAR DOOR IS COMPLETELY INOPERABLE. IT MUST BE OPENED FROM THE OUTSIDE. THE FRONT TWO DOOR LATCHES ARE CRACKED AND BEGINNING TO LOOSEN. THE REAR DOOR WAS NOTED AS A SAFETY CONCERN BY A COWORKER DURING A WORK-RELATED TRIP. THE EMPLOYEE UNDERSTANDABLY REFUSES TO DRIVE IN THE VEHICLE GOING FORWARD. THE PROBLEM IS A SAFETY CONCERN AND AN EMBARRASSMENT WHEN CONDUCTING BUSINESS JUNCTURES. I ATTEMPTED TO GET THE FAULTY DOOR HANDLE REPAIRED ON 4/20/11, BUT RECEIVED DOCUMENTATION THAT THE PANEL ASSEMBLY IS NOT COVERED UNDER THE PLATINUM DEALERSHIP WARRANTY. THE OUT-OF-POCKET EXPENSE FOR ONE HANDLE IS OVER $500 AS THE ENTIRE DOOR PANEL MUST BE REPLACED. THE REPAIR WAS NOT COMPLETED. *JS
2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AND PROCEEDED TO STALL. THE FAILURE RECURRED VARIOUS TIMES AT SPEEDS BELOW 40 MPH. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. *TR