Other Engine Info: EMISSION CONTROL SYSTEM-US/CANDA
Plant City: BROWNS LANE
Plant Country: England
Seat Belts All: Manual
Steering Location: Left Hand Drive (LHD)
Transmission Style: Automatic
Trim: XKR, XK8/XKR
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2007
VEHICLE SPEED CONTROL
I PURCHASED A BRAND NEW JAGUAR XKR CONVERTIBLE FROM MY LOCAL JAGUAR DEALER ON 1ST AUGUST 2007. SHORTLY AFTERWARDS, WHILST DRIVING ON THE MOTORWAY I ACCELERATED TO OVERTAKE A CAR IN THE MIDDLE LANE. WHEN I RELEASED MY FOOT FROM THE ACCELERATOR, THE CAR CONTINUED TO GO FAST. IT WOULD NOT SLOW DOWN. I APPLIED THE BRAKES AND THE CAR MOMENTARILY APPEARED TO SLOW DOWN BUT THE SHEER POWER OF THE ENGINE CONTINUED TO MAKE THE CAR GO FASTER. THE ONLY WAY I COULD STOP THE CAR, WAS TO PUT THE GEARSTICK INTO PARK AND PRESS THE START/STOP BUTTON. I TOOK THE CAR BACK TO THE DEALERS AND THEY SAID THERE WAS NOTHING WRONG WITH IT BUT THEY RESET THE COMPUTER. THIS SAME PROBLEM HAS HAPPENED ON A FEW OCCASIONS. THE LAST TIME WAS ON 16TH JANUARY 2008 WHICH WAS THE LAST TIME I DROVE THE CAR. THE CAR WENT BACK TO THE DEALERS AND THAT IS WHERE IT REMAINS SOME 10 MONTHS LATER .I HAVE 3 WITNESSES INCLUDING MY WIFE AND A TRAFFIC COP WHO WERE BOTH IN THE CAR ON SEPARATE OCCASIONS. I HAD A MEETING WITH JAGUAR CARS UK AND THE DEALERS BACK IN AUGUST, BUT THEY FAILED TO PROVE ANYTHING. A COURT CASE IS ARRANGED FOR 7TH AND 8TH JANUARY 2009. *TR
2002
AIR BAGS
COMPLETETED A TURN FROM OFF RAMP AND DRIVING STRAIGHT WITH A SPEED OF APPROXIMATELY 35 MILES PER HOUR WHEN VEHICLE LOST STEERING CONTROL AND BRAKING POWER. INPUTS TO THE STEERING AND BRAKING HAD NO EFFECT ON CHANGING VEHICLE COURSE AND/OR SPEED. THE VEHICLE SUBSEQUENTLY IMPACTED A GUARD RAIL AND WAS THEN HIT BY A SEMI TRUCK. NONE OF THE AIR BAGS IN THE VEHICLE DEPLOYED. ROAD CONDITIONS WERE DRY AND THE ACCIDENT OCCURED DURING THE AFTERNOON. INJUIRES TO MYSELF INCLUDED A 2 INCH LACERATION TO THE TOP OF MY HEAD TREATED WITH STAPLES, A BROKEN LEFT CLAVICLE, FRACTURED LEFT RIBS, AND FACIAL BRUISING. I WAS TRAPPED IN THE VEHICLE BECAUSE BOTH DOORS COULD NOT BE OPENED BECAUSE THEY WERE JAMMED BY IMPACT FORCES. I HAD JAGUAR'S MAIN CUSTOMER SERVICE CONTACTED REQUESTING AN ENGINEERNG INVESTIGATION BUT WAS TOLD THAT IT IS NOT SUPPORTED AND WAS DEFERRED TO MY INSURANCE COMPANY. *NM