DT: THE CONSUMER STATED THAT HE HAD TO HAVE THE POWER STEERING UNIT REBUILT ON THE 2003 HYUNDAI SANTA FE. AT 54,000 MILES HE WAS TOLD EVERYTHING WAS FINE WITH THE POWER STEERING UNIT AND AT 77,034 IT WAS CHECKED AGAIN AND WAS TOLD IT NEEDED TO BE REPAIRED AGAIN. WHEN THE CONSUMER TURNS SHARPLY A GRINDING NOISE COULD BE HEARD. THE CALLER STATED THAT ON SHORT TRIPS THE GRINDING SOUND DID NOT OCCUR, IT ONLY OCCURRED ON TRIPS LONGER THAN 50 MILES. THE DEALER AND MANUFACTURER HAVE NOT BEEN CONTACTED AFTER THE REPAIR WAS DONE THE FIRST TIME. THE CALLER SAID THAT THERE WAS A LOT OF BLACK STUFF IN THE FLUID; IT WAS THE PLASTIC FROM THE REPLACEMENT PART. THE CALLER STATED THAT THE INVOICE DID NOT SAY THAT THE PART WAS REPLACED. IT JUST STATED THAT THE DEALER HAD FOUND IT TO BE OKAY FOR NOW. THE CALLER WAS CONCERNED THAT SOMETHING MIGHT HAPPEN LATER.*AK *MR *JB
2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V355000 (POWER TRAIN) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.