PURCHASED "NEW" IT TOOK OVER SIX HOURS TO DELIVER THE VEHICLE ON SITE. 1.)THE "SECURITY SYSTEM FAILED RETURNED TO JIM ELLIS; "NO CORRECTION" TO DATE. 2.)SEVERAL OTHER DEFECTS EXISTED: BATTERY FAILED LEAVING ME STRANDED AT LEAST TWICE, BRAKES WARE QUICKLY AND REPEATEDLY REQUIRE REPAIRS, HEATED SEATS ON AT "ALL" TIMES, THE TEMPERATURE REMAINS ON "CELSIUS" RATHER THAN ON THAN "FEREINHEIGHT" TEMPERATURES, CLOCK WON'T SET TO CURRENT MONTH,DATE, YEAR. 3.)THE 10 YEAR;100 MILE WARRANTY IS DISREGARDED/MINIMIZED; FROM 24,000 MILES. 4.) WHILE IN FOR DEFECT REVIEW; THE CAR HAS BEEN RETURNED TO ME FROM 2 DEALERSHIPS WITH "DINGS" UP AND DOWN THE SIDE; DENTS ON CORNERS(PHYSICAL DAMAGE). IN ADDITION REPAIRS WEREN'T MADE AND MANAGERS LOOKED THE "OTHER WAY" AND FAILED TO RETURN CALLS OR RESPOND TO LETTERS. ALSO THE "CHECK ENGINE" LIGHT BECAME A NEW ISSUE AND DEFECT INITIATED THE EVENING THE VEHICLE WAS RETURNED HOME. WAS TOLD TO ANTICIPATE ENGINE TROUBLE TO BE INITIATED IN THE NEAR FUTURE DESPITE THE OIL CHANGE DATE BEING WITHIN LIMITS. WAS TOLD THAT EXCESSIVE OIL EXISTED AND BLAMED ME. THEN DEMANDED I PAY SEVERAL HUNDRED DOLLARS "BEFORE" THEY'D RELEASE CAR TO ME.(NEEDED FOR WORK). MGRS WERE DEFENSIVE AND SHUT DOWN REGARDING INFORMATION. 5.)THE "RECALLS" AREN'T RECOGNIZED OR CORRECTED ON 1ST,2ND, OR 3RD REQUEST-I'M TOLD BY THE DEALERSHIP THEY DON'T HAVE THE COMPUTER TO DO IT. *JB
2007
SERVICE BRAKES, HYDRAULIC
REAR BRAKE PROBLEM IN A 2007 HYUNDAI SANTE FE VEHICLE WITH 29K MILEAGE. LEFT REAR BRAKE CALIPER STICKS INTERMITTENTLY CAUSING HIGH PITCH SQUEALING/SCRAPING NOISE AND HOT WHEEL HUB. MULTIPLE OTHER CUSTOMERS REPORT THE SAME ISSUE ON WEBSITE FORUM @HYUNDAI SANTE FE CARSPACE AUTOMOTIVE FORUM. MANY WITH MUCH LOWER MILEAGE CLAIMS. MY DEALER INSPECTED AND SAID NOTHING COULD BE FOUND WRONG. ROOT CAUSE ANALYSIS POINTS TO REAR BRAKE CALIPER ASSEMBLY RUSTS FROM SALT CORROSION AND CAUSES THE CALIPER TO STICK ON THE BRAKE WHILE DRIVING WITH FOOT OFF THE BRAKE. PROBLEM RESURFACED 50 DAYS LATER. WAITING FOR MY APPOINTMENT TO HAVE DEALER LOOK AT THE ISSUE READDRESS THE PROBLEM. HYUNDAI TECHNICAL SAFETY BULLETIN 08-BR-002 DATED 12/2008 CALLS FOR CLEANING AND GREASING THE PAD CONTACT SURFACE OF THE CALIPER CARRIER TO RECTIFY THE CAUSE. THIS DOES NOT ADDRESS THE ROOT CAUSE OF MATERIAL DEFECT OF RUSTING ON REAR BRAKE CALIPERS. *TR