TL*- THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. HE RECEIVED RECALL NUMBER 08E016000. HE CONTACTED THE LOCAL HYUNDAI DEALER TO SCHEDULE REPAIR AND THE DEALER ADVISED HIM THAT THEY DID NOT HAVE THE PART AVAILABLE AND THAT THEY DON'T KNOW WHEN THEY WILL RECEIVE THE PART. HE THEN CONTACTED THE HYUNDAI CUSTOMER SERVICE LINE AND WAS TOLD THAT IT WAS NOT A RECALL BUT RATER A CAMPAIGN AND THAT THEY ARE NOT AWARE OF ANY RECALLS. THEY ADDED THAT THE REPAIR WAS NOT A SAFETY ISSUE SO THEY WOULD NOT EXPEDITE THE PART. THE CONTACT FEELS THAT HE IS NOT BEING SERVICED OF THIS SAFETY ISSUE. THERE ARE NO FAILURES AT THIS TIME. THE FAILURE MILEAGE WAS 8,500 AND THE CURRENT MILEAGE WAS 8,500. UPDATED 04/16/08 *BF UPDATED 04/16/08 *TR
2012
SERVICE BRAKES
I PULLED INTO A PARKING LOT, IN FRONT OF A BAKERY, AND STOPPED TO ALLOW A CAR TO LEAVE A PARKING SPOT. I THEN PROCEEDED TO PULL INTO THE VACANT PARKING SPOT AND WHEN I APPLIED THE BRAKES, THE VEHICLE SOUNDED LIKE IT WAS ACTUALLY GUNNING INTO A HIGHER GEAR, AND AS I WAS PUSHING HARDER DOWN ON THE BRAKE WITH MY RIGHT FOOT THE VEHICLE JUMPED THE SIDEWALK IN FRONT OF THE BAKERY. I PROCEEDED TO APPLY BOTH MY FEET TO THE BRAKES IN HOPES THAT THE VEHICLE WOULD STOP, AND IT DID. THANKFULLY NO ONE WAS INJURED AND THE VEHICLE STOPPED BEFORE ENTERING THE BAKERY WINDOW. I CALLED THE DEALERSHIP AND ARRANGED FOR THEM TO TOW IT TO THEIR MECHANICS DEPARTMENT. *TR