Manufacturer: HYUNDAI-KIA AMERICA TECHNICAL CENTER INC (HATCI)
Manufacturer Id: 1034
Model: Accent
Model Year: 2011
Plant City: Ul-san
Plant Company Name: Hyundai Motor Company
Plant Country: South Korea
Seat Belts All: Manual
Series: GL
Series2: MC
TPMS: Direct
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2004
STEERING
AT 2,466 MILES, CAR PULLS TO RIGHT, AND IS DIFFICULT TO HOLD STEADY WHEN TURNING AT HIGH SPEEDS. TAKEN TO BURLINGAME HYUNDAI DEALER FOR REPAIR. TIRES WERE ROTATED. PROBLEM NOT RESOLVED. AT 4,782 MILES CAR WAS BROUGHT IN AGAIN FOR STEERING DIFFICULTY, FEELS LIKE THERE IS A TIRE GOING FLAT. FOUND THAT LEFT FRONT WHEEL WAS BENT. TIRES ROTATED AGAIN, BENT WHEEL ON LEFT REAR, REPLACEMENT PART ORDERED. (UNDER WARRANTY) AT 5,393 MILES, CAR SHAKES AT ANY SPEED. BENT WHEEL WILL NOT BALANCE. REPLACEMENT PART SUPPOSEDLY PUT ON CAR. PROBLEM NOT RESOLVED. AT 25,616 MILES CAR TAKEN TO SAN FRANCISCO HYUNDAI FOR MULTI-POINT INSPECTION. DEALER RECOMMENDED 2 NEW TIRES AND ALIGNMENT. AT 25,797 MILES, CAR TAKEN TO ANOTHER SERVICE CENTER FOR ALIGNMENT AND NEW TIRES. CUSTOMER WAS TOLD THAT ALL 4 TIRES WERE ROTTED AND ALIGNMENT WAS PERFORMED. CUSTOMER WAS TOLD FOR THE FIRST TIME THAT THERE IS NO WAY TO ALIGN THE CAMBER OR CASTER ON THIS MAKE/MODEL CAR. LEFT FRONT CAMBER WAS OUT OF SPECIFIED RANGE. (-0.9`) RIGHT REAR CAMBER WAS ALSO OUT OF SPECIFIED RANGE (-1.5`). AT 28,060 MILES CUSTOMER RETURNED TO OTHER SERVICE CENTER FOR 2 ADDITIONAL TIRES AND INSTALLATION OF 4 CAMBER KITS. AT THIS TIME IT WAS DISCOVERED THAT ONE OF THE TIRES WOULDN'T BALANCE DUE TO WHEEL BEING BENT. SO THE BENT WHEEL WAS NEVER REPLACED BY THE DEALER! *TR
2011
SUSPENSION
I MERGED ON TO THE FREEWAY ON RAMP INCREASING MY SPEED AS NORMAL. WITNESS STATES I WAS DRIVING IN THE CENTER OF THE STREET. ALL OF A SUDDEN MY VEHICLE LOST TRACTION AND STARTING SWERVING RIGHT AND LEFT AS IF A TIRE HAD BLOWN OUT. I TRY TO GET CONTROL OF THE VEHICLE BY LETTING OFF OF THE GAS AND STEERING STRAIGHT WHEN MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO MOVE THE STEERING WHEEL. I TRIED TO HOLD THE STEERING WHEEL STRAIGHT AS MY CAR VEERED OFF THE SIDE OF THE FREEWAY AND ROLLED OVER ONCE. I HAD THREE SMALL CHILDREN IN THE BACK SEAT BUCKLED AND SECURED AND MY CAR LANDED ON ITS TIRES. NO AIRBAGS DEPLOYED DURING THE ROLLOVER ACCIDENT AND I WAS UNABLE TO GET CONTROL OF THE VEHICLE DUE TO THE STEERING WHEEL BEING LOCKED AND THE SUDDEN LOSS OF CONTROL. ONCE I HAD PULLED MY CHILDREN OUT OF THE VEHICLE I NOTICED NON OF THE TIRES HAD BLOWN BUT MY ENTIRE FRONT END OF MY VEHICLE WAS DESTROYED. PRIOR TO THE ACCIDENT THERE HAD BEEN NO NOTICEABLE PROBLEMS WITH THE CAR AND THE ACCIDENT WAS DUE TO A MECHANICAL ISSUE OR FAULTY ASSEMBLY OF THE VEHICLE. *TR