NOTICED THE TRANSMISSION HAD BEEN SLIPPING FOR A COUPLE OF DAYS. I MADE AN APPOINTMENT TO TAKE MY CAR INTO THE DEALER ON 8/3/2010. I HAD MY 3 YEAR OLD AND 5 MONTH OLD INFANT IN CAR WITH ME WHILE DRIVING TO THE DEALERSHIP TO DROP OFF MY CAR. WAS ON A SHORT STRIP OF THE FREEWAY GOING ABOUT 40 MPH WHEN ALL OF A SUDDEN THE CAR BEGAN TO SOUND AS IF IT WAS STRUGGLING TO SHIFT INTO ANOTHER GEAR. IT ABRUPTLY STOPPED THEN THRUST THE CAR FORWARD IMMEDIATELY. MY CAR CRASHED INTO THE SIDE OF THE STREET LEAVING A SCRAPE ON THE LEFT BUMPER. WHEN I ARRIVED AT THE DEALER, THE SERVICE PERSON TOLD MY HUSBAND THAT THEY WOULD NOT TOUCH MY CAR SINCE IT WAS 145K MILES AND WAS WELL OUT OF THE WARRANTY. THEY ARE CHARGING US A $100 DIAGNOSIS FEE ONLY TO FIGURE OUT WHAT IS WRONG WITH IT. I CALLED AMERICAN HONDA TO FILE A COMPLAINT ONLY TO GET THE SAME "AT THE MILEAGE THAT YOU ARE AT WE ARE UNABLE TO COVER ANY COST TO REPAIR THE VEHICLE" HUSBAND JUST GOT A CALL FROM DEALERSHIP STATING THERE ARE TWO PROBLEMS WITH THE CAR ONE IS WITH THE PART THAT COMMUNICATES WITH THE CAR TO SHIFT TO A CORRECT GEAR AND THE OTHER IS A PROBLEM WITH THE INTERNAL TRANSMISSION. THE SOLUTION IS TO REPLACE THE TRANSMISSION. HONDA AND THE HONDA REP AGAIN STAND BY THEIR ADMISSION THAT THEY ARE NOT RESPONSIBLE FOR THE REPLACEMENT COST SINCE THE CAR IS OUT OF WARRANTY. I CAN UNDERSTAND IF I DO EXCESSIVE DAMAGE TO MY CAR, BUT I DRIVE LESS THAN 25K A YEAR AND ONLY DRIVE LOCALLY TRANSPORTING MY FAMILY. THIS IS DISCONCERTING AND I AM VERY UPSET THAT HONDA REFUSES TO STAND BY THEIR PRODUCT! PLEASE INVESTIGATE AS MY "CRASH" COULD HAVE BEEN MORE SERIOUS AND COULD POTENTIALLY HARM THE SAFETY AND LIVES OF BOTH MY PASSENGERS AND OTHERS ON THE ROAD. THANK YOU FOR YOUR CONSIDERATION. *TR
2013
STEERING
AS I WAS TURNING INTO A PARKING LOT, THE ELECTRIC POWER STEER FROZE UP. I HAD NO CONTROL OVER THE STEERING AND ALMOST WENT INTO A BUILDING. ALSO ANOTHER CAR WAS COMING THE OTHER DIRECTION AND HAD TO STOP SHORT JUST SHY OF HITTING MY CAR. IT WORKED AGAIN ONCE I TURNED OFF THE CAR AND RESTARTED IT. WHEN I CAME OUT OF THE STORE, THE STEERING LOCKED UP AGAIN WHEN I TRY TO GET OUT OF THE PARKING SPACE. I FELT UNSAFE TO DRIVE THE CAR AND HAD IT TOWED TO THE DEALERSHIP.
