TL* THE CONTACT OWNS A 2010 HONDA ACCORD CROSSTOUR. THE CONTACT STATED THAT THE MIDDLE OF THE WINDSHIELD EXHIBITED A FRACTURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TR
2010
SERVICE BRAKES
FLOORBOARD/VIBRATION SHAKE AT 22MPH AND 72MPH. BRAKE PULSATION - DEALER TURNED ROTORS, REPLACED ROTORS, AND STILL HAVE BRAKE PULSATION. WE HAVE HAD NUMEROUS PROBLEMS WITH OUR HONDA CROSSTOUR - NORMAL ACCELERATION AT 22MPH GAS PEDAL, BRAKE, FLOORBOARDS SHAKE. WHEN CRUISING AT 72MPH OR GOING DOWN SLIGHT DECLINE ENTIRE CAR SHAKES. BRAKES WERE PULSATING AT 4896 MILES, 10K MILES, 18K MILES, AND STILL ARE NOT CORRECT AT 20K MILES. WHAT DEALER HAS DONE SO FAR - JUL 2011 - TURNED ROTORS, ROAD FORCE BALANCED TIRES/WHEELS - NO IMPROVEMENTS WITH VIBRATION AT 22 AND 72 MPH - DEALER WANTED TO WAIT FOR DONOR PARTS TO REPLACE DRIVE SHAFT ASSEMBLY (WE WAITED 4 MONTHS) - HONDA TSB DRIVE SHAFT ASSEMBLY 29 OCT 2011 - COMPLAINED ABOUT VIBRATION AT 22 AND 72MPH AGAIN, AND BRAKE PULSATION, DEALER REPLACE FRONT AXLES - NO IMPROVEMENTS - AND REPLACED FRONT ROTORS. 18 JUL 2012 - COMPLAINED ABOUT VIBRATION AT 22 AND 72 MPH, AND BRAKE PULSATION AGAIN - DEALER REPLACED ROTORS - DEALER BALANCED TIRES AND WHEELS AGAIN. AUGUST/SEPTEMBER 2012 - HONDA REGIONAL REP CAME IN - ROAD FORCE BALANCE TIRES AGAIN -SWAPPED OUT FRONT TIRES AND RIMS, SHUTDOWN VCM, SWAPPED OUT COMPUTER NO IMPROVEMENTS - VIBRATION/SHUDDER STILL PRESENT AT 22MPH AND 72MPH- BRAKES STILL PULSATING 24 SEPT 2012 - NATIONAL HONDA REP CAME IN CHECKED VALVE TOLERANCES - CYLINDER 5 VALVES TIGHT CAUSING MISFIRES - DIDN'T IMPROVE VIBRATION/SHUDDER REPLACED AXLES AGAIN, REPLACED TORQUE CONVERTER ENGINE VIBRATION IS BETTER AT 22MPH BUT WORSE AT 72 MPH - CRUISING AND MUCH WORSE GOING DOWN DECLINES. BRAKES ARE STILL NOT CORRECT. OUR CAR / ENGINE HAS BEEN SHAKING SEVERELY FOR A LONG TIME AND WE ARE WORRIED ABOUT OUR SAFETY - THAT SOMETHING MAY COME LOOSE AND CAUSE US TO LOSE CONTROL OF THE VEHICLE GETTING HURT OR HURTING SOMEONE ELSE. HONDA HAS NOT BEEN POSTING THESE TSB'S PUBLICLY. *TR
