TL*THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED SHE RECEIVED A RECALL NOTICE FOR RECALL 09V489000 (VISIBILITY: DEFROSTER/ DEFOGGER SYSTEM, GM SAFETY RECALL #090298). THE SOFTWARE IN THE CENTER OF THE INSTRUMENT PANEL CAUSED THE HEATING, AIR CONDITIONING, DEFROST, AND RADIO CONTROLS, AS WELL AS THE PANEL ILLUMINATION TO FAIL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP WHERE THE COMPUTER MODULE IN THE CENTER INSTRUMENT PANEL WAS REPLACED. HOWEVER, THE REPAIR DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND SHE WAS TOLD THEY REPLACED THE INSTRUMENT PANEL AND CANNOT EXPLAIN THE REASON WHY IT IS NOT FUNCTIONING PROPERLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE WOULD RETURN HER CALL ABOUT THE REPAIR COSTS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 21,000
2013
TIRES
A SECOND MICHELIN LATITUDE TOUR TIRE ON 2013 GMC TERRAIN (PURCHASED NEW IN MAY 2013) HAD REPETITIVE LOW TIRE PRESSURE SHOWING ON THE TPMS. AFTER 1 WEEK OF INFLATING TO SPEC PRESSURE AND ONLY HAVE IT HAPPEN AGAIN, REMOVED THE WHEEL AND TIRE TO INSPECT FOR AN EMBEDDED OBJECT (E.G. NAIL) IN THE ENTIRE TREAD AREA AND SIDEWALL. NOTHING VISIBLE. REPLACED AND INFLATED TO SPEC AGAIN. 2 DAYS LATER LOW PRESSURE AGAIN. REMOVED THE WHEEL/TIRE FROM THE VEHICLE AGAIN AND MIXED A SOAP SOLUTION TO INSPECT THE TREAD AREA FOR A LEAK. AFTER THOROUGHLY INSPECTING THE ENTIRE TREAD AREA TWICE, NOTICED A SLOW LEAK BUBBLING ON THE SIDEWALL AT THE TREAD-SIDEWALL INTERFACE (TIRE MOLD SEAM?). PROBED THE LEAK SITE FOR EMBEDDED GLASS OR OBJECT AND FOUND NOTHING REPRESENTATIVE OF A ROAD HAZARD EVENT EXCEPT THE AIR LEAK IN THE SIDEWALL. PLUGGED THE LEAK WITH A TIRE PLUG TO SHOW LOCATION AND TOOK IT TO THE DEALER. A TIRE WITH LEAK IN THE SIDEWALL EVEN PLUGGED IS TOO DANGEROUS TO DRIVE ON. I AM WAITING FOR A NEW TIRE. *TR