I JUST BOUGHT THIS VEHICLE. I HAVE OWNED IT LESS THAN THREE MONTHS AND IT HAS LESS THAN 5,000 MILES AND NEEDS THE RACK AND PINION REPLACED. LUCKILY I HEARD AN UNFAMILIAR NOISE WHILE TURNING TO THE LEFT MOSTLY AND MENTIONED IT DURING SERVICE. THE TECHNICIAN SAYS THAT THE PROBLEM WAS THAT "IT MADE A NOISE." IF THE ONLY PROBLEM IS THAT IT MADE A NOISE, WHY DOES THE RACK AND PINION NEED TO BE REPLACED, AND WHY IS IT NOT CONSIDERED A SAFETY ISSUE? *TR
2012
AIR BAGS
?ON APRIL 16TH OUR SON WAS DRIVING ON FAIRVIEW RD. AND TRAVELING THROUGH A GREEN LIGHT WHEN A CAR THAT RAN A RED LIGHT HIT HIM. ?HIS CAR ? A GMC 2012 TERRAIN WAS HIT MULTIPLE TIMES ? DRIVER'S FRONT END, FRONT END AND SPUN AROUND FROM THE FORCE AND HIT ON THE PASSENGER SIDE. NO AIRBAGS DEPLOYED ?[XXX] WAS IMMEDIATELY CONTACTED BY ON STAR, THEY CALLED POLICE, HIS CAR WAS TOTALED ?ON 4/21 I EMAILED GMC AND ASKED WHAT DEPARTMENT I WOULD CONTACT TO FILE A COMPLAINT ABOUT THE FRONT AND SIDE AIRBAGS NOT DEPLOYING CALL FROM GMC 866-790-5700 EXT. 22745 SAID ON VOICE MAIL ? THE AIRBAG DID NOT DEPLOY AS IT SHOULD HAVE? HE MADE A CASE NUMBER [XXX] GMC HAS SINCE DECLARED THIS WAS A LOW THRESHOLD EVENT - NO NEED FOR AIRBAG DEPLOYMENT - YET THE CAR WAS TOTALED AND OUR SON HAS WHIPLASH AND CONTUSIONS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
