TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 25 MPH AND ALMOST CRASHED INTO A PEDESTRIAN ON A BICYCLE. THE DRIVER WAS UNABLE TO SEE THE PEDESTRIAN UNTIL SHE WAS WITHIN AN EXTREMELY CLOSE PROXIMITY. THE CONTACT STATED THAT HE HAD PREVIOUSLY READ IN THE OWNERїS MANUAL THAT THE DRIVER SHOULD BE OVER 5ї2 HOWEVER, THE DEALER ADVISED THAT THEY WERE NOT FAMILIAR WITH THE CONTACTїS FINDINGS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD FURTHER INVESTIGATE THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/07/12*LJ THE CONSUMER STATED HE READ IN THE OWNER'S MANUAL THAT A PERSON UNDER 5'2' SHOULD NOT DRIVE THE VEHICLE.
2011
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE, AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR BRUISING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO PERFORMED AN INVESTIGATION AND THE INVESTIGATORS CONCLUDED THAT THERE WAS NO PROBLEM WITH THE AIR BAGS. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,100.