GVWR: Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Make: GMC
Manufacturer: GENERAL MOTORS LLC
Manufacturer Id: 984
Model: Sonoma
Model Year: 1997
Other Engine Info: 90 Degrees
Plant City: Shreveport
Plant Company Name: GM Truck Group
Plant Country: United States (USA)
Plant State: Louisiana
Series: Small Conventional Cab
Trim: 1/2 ton nominal
Vehicle Type: TRUCK
Model year
COMPONENT
Complaint
1995
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE CONTACTED GMC AND THE DEALERSHIP. I HAVE A HOLE IN MY GAS TANK, IT HAS RUSTED FROM THE INSIDE OUT. GMC TOLD ME THAT IF THE DEALERSHIP TOLD THEM THAT IF IT WAS A BAD PART THEY WOULD REPLACE IT. CONTACTED DEALERSHIP, TERRY JONES (SERVICE MANAGER) TOLD ME HE WAS GOING TO CONTACT THEM AND TELL THEM IT NEEDED A NEW GAS TANK. I CALLED GMC BACK AND WAS TOLD THAT IT WAS TERRY JONES' DECISION TO PAY ONLY 50% OF THE PARTS AND NO LABOR. I CONTACTED JOHN VANDERGRIFF (SALES MANAGER) HE TOLD ME HE WOULD COVER THE LABOR. I WAS TOLD TERRY JONES MADE THIS DECISION BASED ON THE MILEAGE, YEAR OF MY TRUCK, AND NON CUSTOMER LOYALTY TO THE SERVICE DEPARTMENT. IN MY OPINION THIS IS NOT A FAIR JUDGEMENT, I HAVE PURCHASED TWO VEHICLES FROM THIS DEALERSHIP, ON MY FIRST VEHICLE, IT WAS TAKEN TO THEM FOR ALL SERVICE. DURING A CHANGE OVER IN THERE SYSTEM, THEY HAD LOST ALL RECORDS OF SERVICE ON THAT VEHICLE. I DO NOT FEEL THIS IS A NORMAL PROBLEM, AND SAID FACTORS LEADING TO THIS JUDGEMENT ARE IRRELAVENT TO THIS PROBLEM,GAS TANK IS STILL LEAKING, CANNOT DRIVE MY TRUCK DUE TO DANGEROUS CONDITIONS.
1997
ENGINE AND ENGINE COOLING:ENGINE
CONSTANT VIBRATION FROM ENGINE DUE TO A MISSING ENGINE MOUNT.