GVWR: Class 2H: 9,001 - 10,000 lb (4,082 - 4,536 kg)
Make: GMC
Manufacturer: GENERAL MOTORS LLC
Manufacturer Id: 984
Model: Sierra
Model Year: 2002
Other Engine Info: Iron
Plant City: Flint
Plant Company Name: GM Truck Group
Plant Country: United States (USA)
Plant State: Michigan
Trim: 2500 (3/4 ton)
Vehicle Type: TRUCK
Model year
COMPONENT
Complaint
2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED A 2003 DODGE RAM QUAD CAB TRUCK FROM PARSONS FORD IN MARTINSBURG WV. IT WAS SOLD TO ME IN AN UNSAFE CONDITION. THE UPPER AND LOWER BALL JOINTS ARE SHOT. THE TIRES ARE CUPPED. THE VEHICLE BOUNCES WHEN EXCEEDING 45 MPH. THE INSPECTION STICKER HAD BEEN REMOVED AND REPLACED WHICH INVALIDATES IT THEREFORE IT WAS SOLD TO ME WITHOUT A VALID INSPECTION. I HAVE TRIED TO RETURN THE VEHICLE ON THREE SEPARATE OCCASIONS WITHIN DAYS OF PURCHASING IT. PARSONS FORD REFUSES TO TAKE THE VEHICLE BACK STATING THEY DID NOTHING WRONG. NO REPAIRS HAVE BEEN MADE AT THIS TIME. *NM
2002
SERVICE BRAKES, HYDRAULIC
A BREAK LINE RUPTURED RESULTING IN LOSS OF FLUID AND DIMINISHED BREAKING. FORTUNATELY IT DID NOT RESULT IN A CATASTROPHIC LOSS IN BREAKING AT A CRITICAL TIME. THE RUPTURED LINE IS NEAR THE GAS TANK AND AT FIRST APPEARED TO BE A GAS LEAK. UPON INSPECTION ALL BREAK LINES ARE SUBSTANTIALLY RUSTED AND MUST BE REPLACED TO MAINTAIN SAFETY. ONE RUSTY LINE COULD INDICATE DAMAGE OR A SINGLE DEFECTIVE PART. 100% OF THE LINES BEING CORRODED TO AN UNSAFE LEVEL INDICATES SUBSTANDARD PARTS. THE REAR DISC BREAKS HAVE BEEN A CONSTANT PROBLEM WITH CORROSION OF SLIDING PARTS RESULTING IN CALIPERS NOT MOVING FREELY. THE SPONGY FEEL TO THE BREAKS WAS ATTRIBUTED TO STICKING OF THE REAR CALIPERS RATHER THAN A FLUID LEAK. ANNUAL LUBRICATION AND A TOTAL REPLACEMENT OF REAR BREAKS HAS BECOME NORMAL PRACTICE. THE POOR REAR BREAKS CAN LEAD ONE TO NOT NOTICE A SLOW LEAK OF BREAK FLUID UNTIL A TOTAL LOSS OF BREAKING ACTION. THE SLIGHT EXTRA COST FOR CORROSION RESISTANT BREAK PARTS COULD SAVE LIVES.
