I EXPERIENCED WATER LEAKING AND RUNNING DOWN THE INSIDE OF BOTH OF THE FRONT DOORS. IN ADDITION, THE DASH LIGHTS FADED IN AND OUT INTERMITTENTLY, THE CLOCK LOSES TIME, THE NAV AND RADIO SCREEN BLACKS OUT, AND THE STABILITY TRAK SERVICE LIGHT COMES ON. THEY "FIXED" THE WATER LEAK BY EXTENDING THE DRAIN HOSES ON THE SUNROOF. ALL OF THE ELECTRICAL PROBLEMS WERE FOUND TO BE RELATED TO THE LEAKS IN THE SUNROOF. ON SEPT. 18THE OF THE SAME YEAR, I RETURNED THE VEHICLE TO HAVE A RECALL ON THE SUNROOF DRAINS PERFORMED. I ADVISED THAT I WAS STILL HAVING THE SAME ELECTRICAL ISSUES. A DIMMER SWITCH WAS ORDERED. ON FEB. 20, 2012 I STARTED MY VEHICLE AND HEARD A FAINT PINGING NOISE LIKE A DYING SMOKE ALARM EMITTING FROM THE PASSENGER DASH AREA. I TOOK IT TO A GMC CENTER AND WAS TOLD THAT WATER HAD LEAKED BEHIND THE DASH, CAUSING CORROSION AND A SHORT IN THE IP FUSE BOX. I HAD TO PAY ALMOST $1,000 TO HAVE THE LEAK SEALED (DESIGN FLAW) AND HAD TO HAVE A NEW ELECTRICAL BLOCK INSTALLED. I CALLED AND COMPLAINED TO GM THAT I SHOULD NOT HAVE TO PAY FOR DAMAGE THAT RESULTED FROM 1) A POOR DESIGN AND 2) DAMAGE THAT SHOULD NOT HAVE HAPPENED SINCE I HAD TAKEN THE VEHICLE IN TWICE ON PRIOR LEAKS WHICH WERE SUPPOSED TO HAVE BEEN FIXED. IT HAS BEEN THREE WEEKS AND I AM STILL GETTING THE RUN AROUND FROM GM. NOW THEY CLAIM IT WASN'T THE SUNROOF LEAKING, BUT THE DOOR. A LEAK IS A LEAK AND IT SHOULD HAVE BEEN CHECKED ON THE PRIOR SERVICE VISITS. APPARENTLY THE LEAKING HAS BEEN GOING ON FOR QUITE SOMETIME. I SEE THAT OTHERS HAVE HAD THIS SAME BAD EXPERIENCE. HERE WE BAILED OUT A COMPANY THAT WON'T BACK UP ITS PRODUCT. *TR
2013
STRUCTURE:BODY
WHILE DROPPING OFF SOME KINDERGARTENERS AFTER A PLAYDATE, I WAS PARKED IN MY FRIENDS DRIVEWAY AND LEFT 2 CHILDREN IN THE CAR WITH THE DOORS CLOSED. AS I STOOD THERE WITH MY FRIEND NEXT TO THE CAR, I NOTICED FLAMES SHOOTING OUT THE FRONT LEFT PASSENGER TIRE. WE GOT THE KIDS OUT, THE CAR WAS FILLING WITH THICK SMOKE, AND TURNED OFF THE IGNITION. WE CALLED 911 AND THE FIRE DEPARTMENT ARRIVED WITHIN 4 MINUTES AND WERE ABLE TO PUT THE FIRE OUT AND DISABLE THE BATTERY. GM HAD THE CAR PICKED UP AND DROPPED US A BRAND NEW 2014 ACADIA A FEW WEEKS LATER AT NO CHARGE. WE WERE TOLD IT WAS AN ELECTRICAL PROBLEM WITH THE WINDSHIELD WIPERS BUT I WANTED TO BE SURE THIS INCIDENT WAS REPORTED SINCE NO ONE ASKED FOR A FORMAL REPORT. I JUST WANT TO BE SURE THIS DOESNT OCCUR TO ANY OTHER FAMILIES THAT MAY HAVE WORSE CONSEQUENCES. *TR