TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHENEVER SHIFTING INTO REVERSE, THE TRANSMISSION WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SIX TIMES FOR THE SAME FAILURE. THE TECHNICIAN DETECTED A TROUBLE CODE AND AN UNKNOWN REPAIR WAS PERFORMED ON THE TRANSMISSION. THE MALFUNCTION RECURRED AFTER THE REPAIR. THE VEHICLE TAKEN BACK TO THE DEALER FOR FURTHER REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
2013
SEAT BELTS
TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT WAS DRIVING 20 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE PASSENGERŅS SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT, WHO WAS DRIVING AT THE TIME OF THE INCIDENT. THE CONTACT WAS THROWN UNDER THE STEERING WHEEL AND SUSTAINED INJURIES TO THE RIBS AS A RESULT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.
