TL*THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT THE BRAKES WERE GRINDING. THE CONTACT HAD TO REPLACE THE BRAKE PADS AND THE ROTORS FOUR TIMES. THE CONTACT ALSO STATED WHILE DRIVING IN THE RAIN ALL OF THE LIGHTS START FLICKERING AND A BURNING SMELL WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT WATER OVERFLOWED INTO THE ENGINE BECAUSE OF THE WAY THE VEHICLE WAS DESIGNED CAUSING THE SERPENTINE BELT TO COME OFF, AS A RESULT THE BATTERY WAS OVER HEATING AND THE VEHICLE WAS LOOSING POWER. THE BATTERY HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 44,000.
2010
TIRES
TL* THE CONTACT OWNS A 2010 FORD FLEX EQUIPPED WITH HANKOOK OPTIMO H725A TIRES SIZE P235/60R17 (N/A), DOT NUMBER 5MJCDFHP4209. THE CONTACT STATED ALL FOUR TIRES WERE BALD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE TIRES WERE UNSAFE TO DRIVE ON AND OFFERED NO REASON FOR THE FAILURE OR ANY ASSISTANCE. THE TIRE MANUFACTURER WAS NOTIFIED. THE VEHICLE MANUFACTURER WAS NOTIFIED WHO OFFERED NO REASON FOR THE FAILURE OR OFFERED ANY ASSISTANCE IN REPLACING THE TIRES. THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE ON THE TIRES AND THE VEHICLE WAS 22,000.