I HAVE A 5-MONTH OLD, 2010 FORD FLEX LIMITED, AND I HAVE A COMPLAINT ABOUT THE AUTO REAR HATCH NOT BEING SAFE. SPECIFICALLY, WHEN IN AUTOMATIC MODE-CLOSING, THE SAFETY REVERSE FEATURE IS NOT SENSITIVE ENOUGH TO REVERSE THE DOOR'S CLOSING APPROPRIATELY. THE ONLY THING THAT GETS THE HATCH TO "BOUNCE BACK" OR REVERSE UP IS WHEN SOMETHING LIKE A STATIONARY AND HARD OBJECT (LIKE AN ADULT'S SHOULDER WHEN STANDING STILL) IS IN THE WAY. LITERALLY, WHEN THE REAR HATCH IS LOWERING, YOU CAN GRAB IT AND TRY TO PULL IT BACK, AND IT DOES NOT STOP. I HAVE TURNED OFF THE AUTOMATIC FEATURE BECAUSE I FEAR FOR MY OWN SAFETY AND THAT OF MY TWO BOYS -- 9 AND 12. MY NEIGHBORS HAVE DIFFERENT VEHICLES WITH A SIMILAR AUTOMATIC REAR HATCH "BOUNCE BACK" FEATURE, AND WHEN I LOOKED AT HOW THEY FUNCTIONED, I REALIZED THERE WAS SOMETHING WRONG. THEY ALL STOPPED AND REVERSED DIRECTION AT ANY KIND OF BUMP. WHEN I RAISED THIS ISSUE WITH THE DEALER, THEY TESTED IT AND COMPARED IT TO THE OTHER FLEXES ON THE LOT. THEY SAID THEY ALL WORKED THE SAME WAY. BUT THAT MEANS THEY ALL ARE FLAWED THEN. I ASKED IF THEY COULD ADJUST THE SENSITIVITY OF THE BOUNCE BACK FEATURE, BUT THEY SAID THEY COULD NOT. THAT ANSWER IS NO ANSWER WHEN I HAVE TO TURN OFF THE AUTOMATIC REAR HATCH FEATURE TO KEEP EVERYONE SAFE. IT SHOULD BE MORE SENSITIVE TO OBJECT IN THE WAY, LIKE A HAND, FINGER, HEAD, ETC, AND REVERSE IMMEDIATELY UPON IMPACTING THE OBJECT. THE ONLY WAY I COULD GET IT TO STOP WAS TO STAND DIRECTLY UNDER IT AND HAVE IT COME DOWN ON MY SHOULDER AS I WAS STANDING STILL, AND THAT WAS A HARD PUSH DOWN ON MY SHOULDER. THAT SCENARIO IS NOT REALISTIC. LITTLE HANDS (AND BIG ONES), AS WELL AS OTHER BODY PARTS, CAN GET IN THE WAY. THIS NEEDS TO BE FIXED SO I CAN ENJOY THE AUTO FEATURE I PAID FOR WITHOUT HURTING ANYONE. *TR
2012
ENGINE
THERE ARE SEVERAL DIFFERENT INCIDENCES THAT HAVE OCCURRED. (1) WHILE TURNING A CORNER OR SLOWING DOWN THE A/C WILL SHUT DOWN. (2) THE CONTROL PANEL INSTRUMENTS WILL GO ALL THE WAY OVER TO THE RIGHT AND THEN SURGE FORWARD WHEN TURNING A CORNER. (3) CAR HAS DIED ON SEVERAL OCCASIONS ESPECIALLY WHILE TRYING TO ACCELERATE ONTO HIGHWAY. (4) A/C WILL TURN ON BY ITSELF AND BLOW ON MAXIMUM EVEN WHEN POWER SWITCH IS TURNED OFF. (5) WHEN CAR LOSES POWER, ALL CODES ARE RESET SO DEALER IS UNABLE TO GET A CLEAR REASON WHY CAR IS DOING THIS. WE HAD A BLACK BOX INSTALLED FOR TWO WEEKS WITH SOME RESULTS PINPOINTED BUT AFTER IT WAS "FIXED" WE CONTINUE TO HAVE THE SAME PROBLEMS. DEALER CONNECTED A COMPUTER WHILE WE DROVE AROUND BLOCK AND THE COMPUTER DIAGNOSIS WAS THAT WE WERE PUSHING THE BRAKE AND GAS AT SAME TIME...NOT POSSIBLE! THE READING WAS THAT THE BRAKE HAD BEEN TOUCHED MORE THAN 2000 TIMES WHILE DRIVING 20 MILES. WE HAVE HAD THIS CAR IN REPAIR SHOP 8 TIMES AND NO RESOLUTION YET. DEALER SAID THEY WOULD STAND BEHIND VEHICLE WITH AN EXTENDED WARRANTY AT NO COST WHILE WE TRIED TO FIND PROBLEMS BUT NOW WARRANTY IS UP AND THEY WANT US TO PAY FOR EXTENDED WARRANTY. WE WERE TOLD BY DEALERSHIP THAT IF WE APPLY FOR LEMON LAW THAT WE WOULD MOST LIKELY LOSE THE CASE AND IT WOULD ONLY COST US MONEY. ACCORDING TO TEXAS LAW...THIS CAR DEFINITELY QUALIFIES~ WE ARE WAITING TO HEAR FROM OUR ATTORNEY. I HOPE NO ONE ELSE BUYS THIS TYPE OF VEHICLE~ *TR
