TL*THE CONTACT OWNS A 2009 FORD FLEX. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN MOTION; HOWEVER, HE WAS ABLE TO STOP THE VEHICLE AFTER RAPIDLY APPLYING PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO THE DEALER APPROXIMATELY 4 TIMES TO HAVE IT DIAGNOSED; HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER HAS ATTEMPTED TO DIAGNOSE THE FAILURE FOR TWO WEEKS. THE DEALER ALSO CONFIRMED THAT THEY WOULD NOT REPAIR THE VEHICLE ALTHOUGH THE WARRANTY IS VALID. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 126000.
