WHILE DRIVING 30 MPH THE CAR SIMPLY DIES. ALL LIGHTS COME ON AND THE CAR JUST SHUTS OFF. LEFT WITH NO BRAKES, STEERING, OR CONTROL. DEALER BROUGHT IN ENGINEER, AFTER A WEEK WITH THE CAR DEALER CANNOT REPLICATE PROBLEM. FORD MOTOR COMPANY DECIDES NOTHING IS WRONG AND FORCE ME TO TAKE DANGEROUS CAR BACK. INCIDENT OCCURRED TWICE IN THE MONTH OF APRIL/MAY. *TT
2011
SEATS
TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN ONE OF HER CHILDREN ACCIDENTALLY PRESSED THE BUTTON TO AUTOMATICALLY FOLD DOWN THE THIRD ROW PASSENGER SEAT. WHILE THE SEAT WAS FOLDING DOWN, ANOTHER CHILD'S LEG GOT STUCK BETWEEN THE SEAT AND FLOORBOARD. AS A RESULT, THE CHILD SUFFERED BRUISES AND CARPET BURNS. THE CONTACT EXPRESSED SERIOUS CONCERN THAT THE SEAT CONTINUED TO FOLD DOWN FORCEFULLY WHEN THE CHILD WAS STUCK. THE CONTACT ALSO EXPRESSED CONCERN OVER HOW DIFFICULT IT WAS TO FREE THE CHILD ONCE THE CHILD'S LEG WAS WEDGED BETWEEN THE SEAT AND FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 16,439. THE VIN WAS UNAVAILABLE.