HELLO, 2ND ROW SEATING. THE LOWER ANCHORS OF THE LATCH SYSTEM ARE NOT LARGE ENOUGH TO PROPERLY CLIP THE BUCKLES OF CERTAIN BRITAX CHILD SEATS. WHEN VIEWING THE CHILD SEAT'S LATCH BUCKLES FROM THE SIDEVIEW, IT RESEMBLES A SPERM WHALE'S HEAD. THE LATCH PART OF THE BUCKLE IS THE MOUTH OF THE WHALE, THE UPPER (LARGER) PART OF THE BUCKLE IS THE HEAD, AND THE NARROW PART WOULD BE THE LOWER JAW. IF BOTH BUCKLES OF THE CHILD SEAT ARE MANUFACTURED WITH THE NARROW PART FACING DOWN, THEN THE CLIPS WILL LATCH PROPERLY. BUT IF THE CLIPS ARE MANUFACTURED WITH THE LARGE PART FACING DOWN, THEN THE CLIPS WILL ONLY FIT EITHER BY CLIPPING ALMOST VERTICALLY (PARALLEL TO THE SEATBACK), OR BY TWISTING THE BUCKLE UPSIDE DOWN. SO, IT IS THE "HOOP" PART OF THE ANCHOR THAT IS NOT LARGE ENOUGH. NOTE: WE HAVE SEVERAL BRITAX CHILD SEATS WHERE EACH SEAT'S BUCKLES ARE MOUNTED DIFFERENTLY ON THE SEAT ITSELF. ONE SEAT HAS BOTH BUCKLES WITH THE NARROW SIDES DOWN, ANOTHER WITH THE NARROW SIDES UP, AND ONE SEAT WITH THE NARROW SIDE OF THE BUCKLE UP AND DOWN. NEED ADVISE. THANK YOU! (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=FORD, MODEL=FLEX). *TR
2011
EQUIPMENT
TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RACK THAT WAS MOUNTED ON THE ROOF DETACHED FROM THE VEHICLE AND HIT ANOTHER VEHICLE THAT WAS TRAVELING BEHIND THE CONTACT. AN AUTHORIZED DEALER WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 9,100. THE VIN WAS UNAVAILABLE.
