2010 FLEX LIMITED IN APRIL 2010 I NOTICED A GRINDING SOUND FROM THE FRONT ROTORS, ESPECIALLY WHEN ROADS WERE WET. WENT TO THE DEALER AND WAS TOLD THEY HAD A TECHNICAL BULLETIN ON A FIX FOR IT--FOR VEHICLES UNDER 18,000 MILES. THE VEHICLE HAD ABOUT 14,000 ON IT AT THE TIME. I DON'T KNOW WHAT THEY FIXED OR TRIED TO FIX. LATER IN THE SUMMER, IT RETURNED, AGAIN MORE PRONOUNCED WHEN RAINING. WHEN REPORTING IT TO THE DEALER, THE DEALER SERVICE REP SAID THAT THE COMPANY WAS AWARE OF THE PROBLEM BUT HAD NOT COME UP WITH A FIX--BUT IT WAS OK TO DRIVE. MY WIFE TOOK IT IN AND REPORTED THE PROBLEM GETTING WORSE. THEY DIDN'T BELIEVE HER. I TOOK IT IN AND THEY BELIEVED ME. THEY ORDERED THE PARTS TO REPAIR IT. I HEARD NOTHING AFTER THREE WEEKS, SO I STOPPED BY THE DEALER; OH, THEY JUST CAME IN YESTERDAY--SEEMS LIKE THEIR SYSTEM SHOULD BE SOPHISTICATED ENOUGH TO CONTACT ME WHEN THE PARTS COME IN, AS THERE WAS NO FOLLOW-UP TO CONTACT ME--EVEN THOUGH THEY APPARENTLY KNEW THERE WAS A PROBLEM. THE NEW PARTS HAVE BEEN INSTALLED AND IT APPEARS TO BE FIXED--FOR NOW. *TR
2009
SERVICE BRAKES, HYDRAULIC
BRAKE GRINDING AND SHUDDERS FROM FRONT DISC BRAKES AND SOMETIMES REAR DISK BRAKES. FORD HAS A LONG ONGOING PROBLEM WITH THE DISK BRAKES ON FORD FLEX'S. SEVERAL TSB'S HAVE BEEN ISSUED. HOWEVER IT SEEMS LIKE NO PARTS ARE BEING SENT TO DEALERSHIPS TO TAKE CARE OF THIS PROBLEM. *TR