ON JUNE 9 2013. I WAS DRIVING ONTO A HIGHWAY ON-RAMP AND SUDDENLY THE STEERING BECAME VERY DIFFICULT. THE ALARM SOUNDED AND THE WARNING DISPLAY INDICATE A POWER STEERING SYSTEM FAILURE AS WELL AS TRACTION CONTROL SYSTEM FAILURE AND TERRAIN MANAGEMENT SYSTEM FAILURE. I WAS ON MY WAY TO THE AIRPORT TO CATCH A FLIGHT, SO I PROCEEDED APPROXIMATELY 2 MILES TO THE AIRPORT AND PARKED. IT WAS VERY DIFFICULT TO STEER, ESPECIALLY AT SLOW SPEEDS. I TURNED THE CAR OFF AND WAITED A WHILE TO RESTART, BUT THE PROBLEM WAS STILL PRESENT. UPON RETURNING FROM MY TRIP (JUNE 12), THE POWER STEERING FAULT HAD CLEARED, BUT TERRAIN MGMT AND TRACTION CONTROL WERE STILL PRESENT (APPARENTLY THE FUNCTIONS WERE DISABLED AT THAT POINT). THE NEXT DAY, I DROVE TO WORK AND POWER STEERING WENT OUT AGAIN. TOOK THE CAR TO MY DEALER THAT MORNING JUNE13. THEY HAVE BEEN ABLE TO SEE THE CODES, BUT NOT RE-CREATE THE PROBLEM, SO THEY SAY THAT THEY CANNOT REPAIR IT. I AM NOT WILLING TO DRIVE THE CAR WITH MY FAMILY IN IT BECAUSE THIS IS CLEARLY A SAFETY ISSUE.I TOLD THEM TO KEEP IT TO TRY TO RE-CREATE THE ISSUE. ITS BEEN NEARLY 2 WEEKS AND STILL NO ANSWERS. THE DEALER SAYS THEY HAVE NOT BEEN INFORMED OF ANYTHING FROM FORD RELATED TO THIS ISSUE. I CALLED FORD CUSTOMER SERVICE DIRECTLY ON 6/19, BUT STILL HAVE NOT GOTTEN ANY ANSWERS NOR DIRECTION AS OF 6/25. *TR
2012
STEERING
STEERING SUDDENLY BECAME EXTREMELY HARD AND STIFF TO THE POINT WHERE I COULD NOT MAKE A TURN OF MORE THAN 10% AT ANY SPEED. LUCKILY I WAS ONLY GOING 25MPH AT THE TIME OF THE INCIDENT SO I WAS ABLE TO GRADUALLY GUIDE THE CAR TO THE SIDE OF THE ROAD BRINGING IT TO A FULL STOP. I TRIED RESETTING THE "ERROR CONDITION" BY RESTARTING THE CAR, BUT THE STEERING BECAME ONLY MARGINALLY BETTER. I WAS HOWEVER ABLE TO DRIVE THE CAR DOWN THE SIDE STREET AT 5-10MPH TO MY HOUSE WHICH WAS A FEW SHORT BLOCKS AWAY. SINCE THE CAR WAS UNDRIVABLE, I HAD IT TOWED TO ALL AMERICAN FORD IN PARAMUS NJ, FOR SERVICE. WHERE THEY CLAIMED THAT THEY HAVE ONLY HEARD OF ONE OR TWO CASES SUCH AS MINE. I DIRECTED THEM TO THIS SITE TO HELP THEM WITH THEIR RESEARCH, WHICH THEY OF COURSE THEY WERE NOT INTERESTED IN. *TR
