DT*: THE CONTACT STATED WHILE IDLING IN THE DRIVEWAY FOR FIVE MINUTES, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT DETERMINED THE MASTER CYLINDER SWITCH ON THE FRONT DRIVER SIDE STARTED THE FIRE. THE DEALER WAS NOT ALERTED.
2011
STEERING
2011 EXPLORER WAS PARKED, ENGINE RUNNING. ATTEMPTED TO BACK UP AND UNABLE TO STEER VEHICLE. POWER ASSIST FAILURE AND POWER STEERING FAIL LIGHTS CAME ON. I TURNED VEHICLE OFF, WAITING A FEW MINUTES, TURNED VEHICLE BACK ON, NO FURTHER WARNING LIGHTS CAME ON. WAS ABLE TO DRIVE NORMALLY. I DID NOT REPORT THIS INCIDENT TO FORD. ABOUT A MONTH LATER I WAS SLOWING DOWN AT AN INTERSECTION AND THE SAME WARNING LIGHTS CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE WITH MUCH DIFFICULTY IN STEERING. I CALLED MY LOCAL FORD DEALER, THEY SUGGESTED I CALL ROAD SIDE ASSISTANCE. I INFORMED THEM THIS HAPPENED TO ME A FEW WEEKS AGO AND I WAS ABLE TO DRIVE AFTER TURNING OFF THE CAR AND RESTARTING. I DID JUST THAT AND ONCE AGAIN WAS ABLE TO DRIVE MY VEHICLE. I BROUGHT MY VEHICLE TO LOCAL FORD DEALER. TWO DAYS LATER I RECEIVED A PHONE CALL FROM DEALER SAYING THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM AND I COULD PICK UP THE VEHICLE. I INFORMED THEM SOMETHING WAS TERRIBLY WRONG AND THEY NEEDED TO DO MORE INVESTIGATING ON THIS PROBLEM BEFORE I WOULD PICK UP MY VEHICLE. SERVICE TECH SAID SHE WOULD LET THE SERVICE MANAGER KNOW. PLEASE HELP. THANK YOU. *TR