TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN SEPTEMBER OF 2007. SHE CALLED FORD ON MARCH 5, 2008 AND WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 178,000.
TL*THE CONTACT OWNS A 2008 FORD EXPLORER. WHILE DRIVING WITH THE HIGH BEAMS ACTIVATED, THE LIGHTS ILLUMINATED AT AN ANGLE. THE CONTACT STATED THAT THERE IS NO SETTING ON THE VEHICLE TO ADJUST THE LIGHTS HORIZONTALLY. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE OTHER THAN ADJUST THE VERTICAL SETTING, WHICH IS NOT THE CAUSE OF THE FAILURE. THE VIN WAS INVALID AND THE ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 93 AND CURRENT MILEAGE WAS 1,100.