TL* THE CONTACT OWNS A 2003 FOR EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE ENGAGED THE LIFTGATE AND THE HINGES FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000. *UPDATED 09-18-13 *BF UPDATED 09/24/2013 *JS
2007
SUSPENSION
TL* THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE CONTACT NOTICED THAT THE VEHICLE ROAD PERFORMANCE WAS EXTREMELY POOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE DEALER REPLACED THE FOUR TIRES AT THE MANUFACTURES EXPENSE. RECENTLY, THE CONTACT STATED THAT THE TIRES EXHIBITED PREMATURE WEAR AND STATED THAT THE TIRES WOULD NEED TO BE REPLACED AGAIN AFTER ONLY RIDING ON THEM FOR EIGHTEEN MONTHS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CONSUMER HAS PURCHASED THREE SETS OF TIRES. UPDATED 04/29/11
