GREETINGS, I SAW INFORMATION ON THE WEB THAT STATED THE NHTSA IS INVESTIGATING ISSUES WITH 2011 FORD EXPLORER POWER STEERING FAULT AS TO A POSSIBLE SAFETY RECALL. THE INFORMATION I SAW WAS SPECIFIC TO THE 2011 MODEL YEAR. HOWEVER, I HAVE A 2012 WITH THE SAME ISSUE. FOR NO APPARENT REASON, A "POWER STEERING ASSIST FAULT" MESSAGE IS DISPLAYED FOLLOWED BY "SERVICE ADVANCE TRACK". THIS CAN HAPPEN AT ANYTIME, WITHOUT WARNING, REGARDLESS OF YOUR SPEED. THIS IS VERY DANGEROUS !!! MY WIFE ALMOST HIT THE RAILING ON A CURVED BRIDGE WHEN THE POWER STEERING DECIDED TO QUIT. AND LUCKILY, THERE WAS NO ONCOMING TRAFFIC AT THE TIME. THE VEHICLE WAS JUST PURCHASED LAST NOVEMBER (2011) AND HAS APPROXIMATELY 10K MILES. THIS IS DEFINITELY A DANGEROUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE !!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2014
VISIBILITY/WIPER
I PURCHASED THIS VEHICLE ABOUT A MONTH AGO. DRIVING HOME, 2 1/2 HOURS AWAY FROM WHERE I PURCHASED IT, THE SUN WAS HITTING MY FRONT WINDSHIELD. I NOTICED TREMENDOUS AMOUNTS OF TINY SHINY PARTICLES ALL OVER THE WINDSHIELD. IT WAS VERY DISTRACTING AND HAZARDOUS!!! I CHECKED THE FOLLOWING DAY AND THE ENTIRE WINDOWS HAVE THE SAME THING. I WAS TOLD BY THE DEALERSHIP THAT IT'S NORMAL. I HAVE HAD 3 OTHER FORD VEHICLES IN THE PAST 4 YEARS AND NEVER HAD THIS PROBLEM. IT IS VERY VERY HAZARDOUS TO ME AND I THINK THAT THEY SHOULD NOT BE MAKING WINDOWS LIKE THIS AND THEY SHOULD RECALL AND REPLACE THESE. I AM PAYING ALOT OF MONEY FOR THIS VEHICLE AND DESERVE TO BE HAPPY AND BE ABLE FEEL COMPLETELY SAFE DRIVING IT. *TR
