2010 FORD EXPEDITION HEADREST DESIGN IS EXTREMELY UNCOMFORTABLE. ANGLE IS TOO FAR FORWARD. I HAVE CONSTANT UPPER BACK AND NECK PAIN SINCE BUYING THIS VEHICLE IN MAY 2010. THE DEALER HAS NO SOLUTION TO ALTER OR REPLACE FACTORY PARTS. FORD NEEDS TO REPLACE THIS DEFECTIVE PART IMMEDIATELY! *TR
2013
FUEL/PROPULSION SYSTEM
THE THROTTLE IS ERRATIC. SOMETIMES ACCELERATION FROM A STOP IS SMOOTH AND SOMETIMES ITS AS IF THE THROTTLE IS BINDING AGAINST SOMETHING. OTHER TIMES THE THROTTLE IS DEPRESSED AND NOTHING HAPPENS UNTIL THE VEHICLE SUDDENLY LURCHES FORWARD. THE LAST EPISODE WAS PULLING INTO A PARKING PLACE AND THE ENGINE SUDDENLY WENT INTO IDLE. I MASHED THE GAS MORE AND MORE AND IT SUDDENLY ALMOST LURCHED OVER THE CURB. I HAVE HAD IT TO[XXX] IN PLANO TEXAS ON SEVERAL OCCASIONS, EVEN LEAVING IT FOR SEVERAL DAYS FOR THEM TO DRIVE. THEY CHANGED SEVERAL ITEMS ON THE TRANSMISSION, BUT IN THE LAST FEW DAYS IT HAS WORSENED(MORE FREQUENT). THERE ARE NO ERROR CODES, BUT IT IS BECOMING UNSAFE TO DRIVE. I HAVE TO LEAVE THE CAR WITH A PARKING VALET WHEN MY WIFE RECEIVES MEDICAL TREATMENT AND THIS COULD BE PROBLEMATIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
