DT*: THE CONTACT STATED WHILE DRIVING 45 MPH IN SNOW, WHILE CHANGING LANES THE VEHICLE HIT A TREE HEAD ON, THE FRONTAL AIRBAGS DID NOT DEPLOY AND THE FRONT AND REAR SEAT BELTS FAILED. THIS OCCURRED WITHOUT WARNING AND PICTURES WERE TAKEN AT THE SCENE. THE DRIVER AND PASSENGER RECEIVED MINOR INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED BODY DAMAGE AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP HOWEVER NO REPAIRS WERE MADE. THE MANUFACTURER WAS CONTACTED. CONTACT WAS SEEKING FROM FORD THE REASSURANCE OF SAFETY . HE WANTS FORD TO TON INSPECT THE VEHICLE AND DETERMINE WHY THE AIR BAGS DID NOT WORK. THE IMPACT WA SHARD ENOUGH TO TRIGGER THEM. THE REASON GIVEN TO THE CONSUMER WAS THAT THE SENSOR WAS NOT HIT HARD ENOUGH. WANTS THE DEALER TO BE MORE FORTHRIGHT WITH CONTACT AND TELL HIM THE TRUTH. *AK
2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER TAKING MY 2000 FORD EXPEDITION FOR A ROUTINE TRANSMISSION SERVICE AND BRAKE JOB AT AL PACKER WEST IN ROYAL PALM BEACH, FL, THE TRANSMISSION WENT OUT APPROXIMATELY FIVE TO SEVEN MILES FROM THE DEALERSHIP WHERE IT WAS SERVICED. I HAD IT TOWED BACK TO THE DEALERSHIP. IN ORDER FOR THEM TO REPAIR IT, I WAS TOLD I WOULD HAVE TO PAY $529 AFTER I HAD JUST PAID THEM #300 FOR THE ROUTINE SERVICE AND BRAKE JOB. I LIVE 35 MILES FROM THE DEALERSHIP, AND DROVE HAVING NO PROBLEMS WITH THE TRANSMISSION. WHEN I PICKED IT UP; HOWEVER, MY TRANSMISSION FAILED. AFTER RESEARCHING WITH OTHER MECHANICS, I FEEL THAT IT WAS THEIR ERROR AND THEIR PRODUCTS LIABILITY INSURANCE SHOULD HAVE COVERED THE EXPENSES. *LA