TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE CONTACT HEARD A SNAP NOISE FROM THE STEERING SYSTEM AND IMMEDIATELY, THE STEERING WHEEL SEIZED. THE CONTACT OBSERVED THE VEHICLE AND DISCOVERED THAT THE STEERING SHAFT WAS FRACTURED IN HALF FROM THE STEERING LINKAGE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 125,000.
2005
ENGINE
WHILE MERGING ONTO 75MPH HIGHWAY, WITHOUT WARNING, VEHICLE LOST ALL POWER MAKING STEERING NEARLY IMPOSSIBLE. WE WERE ABLE TO MOVE ONTO SHOULDER JUST AT THE POINT WHERE HIGHWAY AND ON RAMP MET. WE COULD NOT RESTART VEHICLE AND HAD WE MADE IT ONTO HIGHWAY, COULD HAVE VERY EASILY BEEN REAR ENDED BY ONCOMING TRAFFIC. THIS IS THE SECOND TIME WE HAVE LOST COMPLETE POWER WITH THIS VEHICLE. WE HAD SAME SITUATION IN JULY AND HAD PAID OVER TWO THOUSAND DOLLARS TO HAVE FUEL SYSTEM REPAIRED. FORD HAD RECALL ON THIS BUT OUR TRUCK'S VIN DID NOT FALL UNDER RECALL. HOWEVER, HAVE CONCERNS FOR OTHERS WHO HAVE VEHICLES WHOSE VINS ARE NOT PART OF THE RECALL. ANOTHER FAMILY MAY NOT BE AS FORTUNATE AS WE WERE YESTERDAY. FORD IS AWARE OF THESE ISSUES AND I HOPE FORD DOES NOT WAIT UNTIL LIVES ARE LOST DUE TO THEIR FAULTY VEHICLES! *TR
