SIMPLY CLOSED THE REAR HATCH OF OUR 2010 FORD ESCAPE AND THE BACK GLASS EXPLODED IN OUR FACES. THERE WAS NOTHING IN VEHICLE THAT HIT OR CONTACTED THE GLASS WHATSOEVER. THERE WAS NO EXTRA EFFORT USED TO CLOSE HATCH. SIMPLY CLOSED IT AS WE ALWAYS DO (NOT SLAMMED) AND THE GLASS BLEW UP ALL OVER US, OUR GROCERIES AND THE INTERIOR OF VEHICLE. WE WENT TO DEALERSHIP AND TALKED TO SERVICE MANAGER WHO REPLIED "IT WAS BECAUSE YOU LIVE ON A DIRT ROAD". I SAID, "SO IF YOU LIVE ON A DIRT ROAD YOU SHOULD AVOID PURCHASING A FORD ESCAPE?". HE HAD NO REPLY TO THIS ONLY SAID FORD WOULD NOT COVER THE DAMAGE. THERE ARE THOUSANDS OF ESCAPES WITH THIS PROBLEM ONLINE AND NOTHING SEEMS TO BE GETTING DONE ABOUT IT. WE HAD TO REPLACE THE WINDOW AT THE COST OF ALMOST $500.00 WITH NO GUARANTEE IT WONT HAPPEN AGAIN. LOOKS TO ME LIKE THE WEIGHT OF THE REAR WIPER MOTOR OVER THE LATCH IS TOO MUCH WEIGHT AND CAUSES STRESS ON WINDOW WHEN CLOSING. *TR
2011
FUEL/PROPULSION SYSTEM
ENGINE BEGAN TO STALL INTERMITTENTLY AT DIFFERENT SPEEDS. RESTART VEHICLE AND IT WOULD RUN FINE UNTIL WITHOUT WARNING IT WOULD STALL AGAIN. THE WRENCH WOULD LIGHT UP ON DASHBOARD WHEN STALLING. TOOK VEHICLE TO FORD TO HAVE CHECKED OUT, WAS TOLD THROTTLE BODY NEEDED TO BE REPLACED. OF COURSE IT WAS OUT OF WARRANTY. THREE HUNDRED FORTY FIVE DOLLARS LATER IT SEEMED TO BE REPAIRED, THAT IS UNTIL TODAY 09/21/2013 IT STARTED TO HAVE THE SAME STALLING CONDITION. WILL BE TAKING IT BACK TO HAVE IT CHECKED OUT AGAIN ASAP BEFORE IT CAUSES AN ACCIDENT. THE VEHICLE NOW HAS 62,328 MILES ON IT. WE ALSO HAVE TROUBLE WITH THE CHECK ENGINE LIGHT COMING ON INTERMITTENTLY. THE OBD INDICATES THE O2 SENSORS ARE NOT HEATING UP PROPERLY. THIS SEEMS TO MOSTLY HAPPEN WHEN THE WEATHER IS COLD OR SOMETIMES WHEN IT RAINS. WEIRD ! THANK YOU SO MUCH FOR YOUR ASSISTANCE IN THIS MATTER. AUTOMAKERS NEED TO BE HELD RESPONSIBLE BY SOME ONE FOR SELLING UNRELIABLE AND DANGEROUS VEHICLES TO US AND THEN EXPECT US TO KEEP PAYING FOR THEIR MISTAKES! THANK YOU