IN FEB. 2013 I BROUGHT MY CAR TO THE DEALER BECAUSE IT WAS RUNNING ROUGH WHEN I WAS GOING UP AN INCLINE AND ATTEMPTED TO ACCELERATE. THE ENGINE LIGHT CAME ON BUT THEN WENT OFF. AFTER THE DEALER CHECKED IT THEY ASSURED ME NOTHING WAS MECHANICALLY WRONG. OFF AND ON THE PROBLEM PERSISTED, BUT ON A LESSER SCALE, BUT THERE WERE NO FAILURES INDICATED IN THE COMPUTER. ON MAY 23, 2013 I WAS TRAVELING IN RUSH HOUR TRAFFIC FROM BALTIMORE WHEN MY CAR BEGAN RUNNING ROUGH AND WITHIN SECONDS THE ENGINE LIGHT AND THE WRENCH LIGHT WAS ON. I HAD NO ACCELERATION AT ALL. I MANAGED TO NURSE IT TO THE SIDE OF A MAJOR HIGHWAY WHERE I TURNED THE CAR OFF. I WAITED SEVERAL MINS AND RESTARTED THE CAR. IT STARTED, THE ENGINE LIGHT REMAINED ON BUT THE WRENCH WENT OUT. I WAS NOT IN A PLACE THAT WAS SAFE FOR ME TO REMAIN SO I NURSED THE CAR TO THE DEALER. AFTER SECURING A RENTAL CAR FOR ABOUT $50 A DAY (AT MY EXPENSE) I WAS INFORMED THAT IT WILL BE APPROXIMATELY 27 DAYS (3RD WEEK OF JUNE) BEFORE THE PART IS AVAILABLE AND WILL COST ME APPROXIMATELY $750 TO FIX. AT $50 A DAY MY RENTAL WILL BE TWICE THE REPAIR BILL AND MORE THAN MY MORTGAGE! IT WAS SUGGESTED BY THE DEALER I CALL FORD'S CUSTOMER CARE CENTER, WHICH I DID, AND WAS TOLD MY COMPLAINT WAS LOGGED AND THAT I WOULD HEAR "MOST LIKELY NEXT FROM THE MANAGER AT THE DEALER". THEY DID NOT OFFER TO ASSIST WITH A LOANER OR WITH THE ISSUE SURROUNDING THE FACT THAT IT WAS GOING TO TAKE 27 DAYS (AT LEAST) FOR A PART TO BE AVAILABLE. NOTHING WAS ULTIMATELY RESOLVED THROUGH FORD CUSTOMER CARE. FORTUNATELY I WAS IN THE "SLOW" LANE WHEN THIS HAPPENED AND COULD GET TO THE SHOULDER. IF I HAD BEEN IN ANY OTHER LANE ON THIS HIGHWAY, THE OUTCOME MAY NOT HAVE BEEN ACCIDENT FREE. *TR
2008
TIRES:TREAD/BELT
PROBLEMS WITH EXCESSIVE TIRE WEAR. 1.) (21,088 MILES) PURCHASE A PRE OWNED CERTIFIED VEHICLE 02/14/08 FRONT TIRES LOOK FAIRLY NEW AND REAR TIRES LOOKED LIKE SOME WEAR ON INSIDE BUT NOT BAD ENOUGH TO BRING TO DEALERS ATTENTION. 2.) (21474 MILES) BROUGHT BACK TO DEALER 02/25/08 FOR EXCESSIVE WEAR ON DRIVER AND PASSENGER REAR TIRES. DRIVER SIDE REAR WAS ALMOST COMPLETELY BALD IN INSIDE OF TIRE. PASSENGER SIDE WAS NOT AS BAD BUT WAS WORN TO A POINT WHERE YOU CAN NOTICE. DEALER GAVE ME A HARD TIME AND SAID THAT THERE WAS NO WAY THOSE TIRES WORE THAT QUICKLY. THEY SAID I BOUGHT THE CAR THAT WAY. PUT TWO NEW TIRES ON THE FRONT (I PAID FOR ONE $110.00) AND TOOK THE FAIRLY NEW FRONT TIRES AND PUT THEM ON THE BACK AND HAD A 4 WHEEL ALIGNMENT DONE. 3.) (21505 MILES) 02/27/08 BROUGHT VEHICLE TO MY LOCAL FORD DEALER AND HAD THE 4 WHEEL ALIGNMENT CHECK BECAUSE I HAD NO TRUST IN PURCHASING DEALER SERVICE DEPARTMENT BECAUSE OF THE HARD TIME THEY GAVE ME OVER THE PROBLEM. ALIGNMENT CHECKED OUT TO BE WITHIN SPECIFICATIONS. 4.) (21,972 MILES) 03/26/08 NOTICE EXCESSIVE WEAR ON REAR TIRES AGAIN AND BROUGHT IT BACK TO LOCAL DEALER. THEY AGREED THAT THE TIRES FRONT AND REAR WHERE WEARING EXCESSIVELY AND PERFORMED ANOTHER ALIGNMENT CHECK. AGAIN THE ALIGNMENT WAS WITHIN FORD SPECIFICATION. THEY ALSO CHECK UNDERNEATH THE VEHICLE FOR ANY PART BEING BENT AND ALSO CHECK THE FRAME TO SEE IF THAT MAY BE BENT. EVERYTHING CHECKED OUT OK. DEALER BROUGHT THE VEHICLE TO A PRIVATE TIRE / ALIGNMENT SHOP AND HAD THE ALIGNMENT CHECKED OUT BY AN EXPERT AND HE MADE SOME ADJUSTMENTS TO BRING IT IN A TIGHTER TO THE SPECIFICATIONS. DEALER ADVISED ME TO BRING BACK THE VEHICLE BACK AFTER 1,000 MILES TO ROTATE THE TIRES AND CHECK THEM AS WELL. *TR
