TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SURGE FORWARD WHILE DRIVING APPROXIMATELY 40 MPH. THE VEHICLE WOULD CONTINUE TO ACCELERATE UNTIL THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE THROTTLE BODY WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000. A FIELD SERVICE ENGINEER INSPECTED THE VEHICLE; REPAIRS WERE COMPLETED WHICH CORRECTED THE CONCERNS. FORD MOTOR CO INFORMED THE CONSUMER THAT THEY WILL NOT ISSUE ANY TYPE OF REFUND. HOWEVER, THE CONSUMER STATED NOTHING HAS BEEN SETTLED AND FORD RESPONDED WITH AN OFFER LETTER OF A FIVE YEAR WARRANTY. UPDATED EVOQ 02/24/12
2013
UNKNOWN OR OTHER
WE ARE HAVING A EXHAUST SMELL IN THE CAB OF OUR NEW 2013 FORD EDGE. WE FIRST NOTICED IT WHEN PASSING ANOTHER CAR QUICKLY AND THEN LETTING OFF ON THE GAS AND A FEW SECONDS LATER WE GET A EXHAUST SMELL IN THE CAB. THIS HAPPENS ALL THE TIME. WE HAVE ALSO NOTICED IT WHEN WE TOO A 500 MILE FREEWAY TRIP. I HAVE HAD IT INTO DEALER FOUR TIMES. THEY HAVE REPLACED THE CABIN AIR EXTRACTORS TWICE, REPLACED THE EXHAUST SYSTEM, APPLIED SEALANT TO BODY SEAMS, NO LUCK. THIS MAKES FOR A UNPLEASANT VEHICLE TO DRIVE AND CONCERNS OF BREATHING FUMES. I'M STILL WAITING TO BE CONTACTED ABOUT ANOTHER ATTEMPT TO FIX. I NO FORD IS HAVING THIS PROBLEMS WITH SOME OF THEIR OTHER MODELS TO.
