HI, WE HAVE HAD SO MANY PROBLEMS I CAN'T BELIEVE THAT FORD DOSEN'T RECALL THE 97 CONTOURS.WE ONLY HAD THE CAR 1 MONTH AND THE E.G.R VALVE TO THE EXHAUST MANIFOLD WAS REPLACED.THE P.C. VALVE HAS BEEN SERVICED 4 TIMES.THE EGR PRESSURE FEEDBACK /BACK PRESSURE WAS REPLACED.THE ROTOR ON THE BRAKES WAS CRACKED AND HAD TO BE REPLACED.WE HAVE HAD THE CAR IN THE SHOP A TOTAL OF 58 DAYS.WE TOOK THE CAR IN 5 TIMES TELLING THEM ABOUT THIS BURNING ODOR COMING FROM THE A/C VENTS. RECALL ABOUT WIRE HARNESS. THEY SAID COULD NOT VERIFY CONCERN. UNTILL MY HUSBAND TOOK IT FOR THE 4 TIME WHEN THE CAR WAS FULL OF THIS FOGGY SMOKE. HE MADE A SERVICE ADVISIOR COME OUT AND LOOK AT THE CAR FULL OF SMOKE.FOR THREE MONTHS 10-9-99 UNTILL PRESENT .WE HAVE HAD TO ENDURE HEADACHES VOMITING AND LOSS OF OUR VOICES BECAUSE THEY SAID THEY COULD NOT VERIFY CONCERN.WE NOW HAVE PICTURES OF NEGLECT OF THE SAFETY OF MY HUSBAND AND 5 CHILDREN. THE BURNED MELTED PARTS THEY SHOULD HAVE REPLACED BACK ON 10-9-99 IT TOOK UNTILL 1-22-00 AND AS OF RIGHT NOW 2- 10-00 ANOTHER DEALERSHIP HAS HAD THE CAR FOR 7 DAY'S. MAJOR DEFECTS WITH THE 97 CONTOUR.WE THINK THEY SOLD ALL THERE CNG CARS TO PEOPLE AND DIDN'T TELL THEM. I KNOW THEY SURE DIDN'T TELL US. 3 TIMES ON THE OIL CHANGE PAPER THEY MENTION ABOUT THE SELENOID.YOU DON'T HAVE THAT DONE WITH A OIL CHANGE.MAYBE YOU GUY'S CAN CHECK INTO IT? WHY ELSE WOULD OWNERS OF JUST THE 97 CONTOURS HAVE SO MANY PROBLEMS? CHECK YOUR T S B PAGES.PLEASE LET US KNOW WHAT WE CAN DO WE CAN'T TRUST ANYONE TO FIX IT RIGHT WHEN WE WERE TOLD BY FORD SERVICE PEOPLE THEY COULDN'T FIND THE PROBLEM.SOMETHING IS REALLY WRONG WITH ALL OF THESE CARS.
1999
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WITHIN 6 MONTHS OF THE PURCHASE OF MY VEHICLE, THE CAR STARTED HAVING PROBLEMS WITH VIBRATIONS, SHAKING, AND SEVERE NOISE WHILE DRIVING. THE ENGINE IDLED ROUGH AND GOT MORE SEVERE WHEN THE HEATING OR COOLING SYSTEM WAS USED. ALL TIRES HAVE BEEN REPLACED, A MAJOR BRAKE JOB WITH ROTORS TURNED WAS COMPLETED, AND THE STRUTS WERE REPLACED. REGARDLESS OF THIS WORK, THE SHAKING IN THE CAR HAS GOTTEN PROGRESSIVELY WORSE. I HAVE TAKEN MY CAR TO THE DEALERSHIP FIVE TIMES FOR THE SAME PROBLEMS. THEY HAVE EITHER SAID THAT IT WAS "NORMAL CONTOUR" OR THAT IT WAS THE TIRES. FINALLY, THEY INDICATE THAT THERE IS A PROBLEM BUT THEY CANNOT DETERMINE WHAT IT IS. MY CAR MAKES A THUMPING NOISE AND A SQUEALING NOISE WHEN I MAKE SLOW RIGHT TURNS. ON SEVERAL OCCASIONS MY FOOT HAS BEEN ON THE BRAKE PEDAL AND MY CAR SURGED FORWARD. AT ONE POINT I THOUGHT THAT THE PERSON BEHIND ME HAD HIT ME BECAUSE THE CAR JERKED SO HARD AND SO UNEXPECTEDLY. AGAIN, I AM TOLD THAT THIS IS NORMAL. THIS IS THE WORST CAR THAT I HAVE EVER OWNED. *AK