LTR FROM DOUG HOLT (GA) RE DEFECTIVE DASHBOARD IN HIS 2000 FORD CONTOUR, DASHBOARD HAS CURLED UPWARDS 2 INCHES IN FRONT OF THE WINDSHIELD OBSTRUCTING WIFE'S VIEW WHEN DRIVING CAR, REPLY ATTN SHANNON BOWEN/TOCCOA DIST. OFC. DOT/I/#2004-511. *PH THIS OCCURRED DURING THE SUMMER HEAT. FORD WAS AWARE OF THE PROBLEM AND HAD A REPAIR PROGRAM WHICH ENDED THE MONTH THE CONSUMER PURCHASED THE VEHICLE. THE PROBLEM WAS CLASSIFIED AS A NON-RECALL ISSUE AND WOULD POSSIBLY DENY THE CONSUMER FOR REPAIRS. *SC *JB
2000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
2000 FORD CONTOUR SE SPORT AUTOMATIC, 64,200 MILES. MY PREGNANT WIFE AND I WERE REAR ENDED BY A MAN IN A FORD CARGO VAN DOING ABOUT 40 MPH, NOT PAYING ATTENTION. CONDITIONS WERE SUNNY AND WARM, ABOUT 1:15 PM. I WAS THE DRIVER AND WAS AT A COMPLETE STOP, WAITING FOR A FORD TAURUS IN FRONT OF ME TO TURN LEFT ONTO A SIDE STREET. DURING THE COLLISION THE FRONT DRIVER AND PASSENGER SEATS BROKE INTO A RECLINED POSITION (WE BOTH ENDED UP LOOKING AT THE ROOF BECAUSE OF THE SEAT POSITION) WHICH WOULD HAVE CRUSHED THE LEGS OF REAR SEAT PASSENGERS. THE FRONT PASSENGER SEAT BELT BECAME UNBUCKLED AS WELL. I WAS PUSHED INTO THE TAURUS BUT THE AIR BAGS DID NOT DEPLOY. VEHICLE WAS A TOTAL LOSS. *LA