Other Engine Info: Engine Info: 16V , Sales Code: EDZ
Other Restraint System Info: CGW ( Except LH)
Plant City: Sterling Heights
Plant Company Name: Sterling Heights Assembly
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: JA
Series2: H Series
Trim: Base
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
1999
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAD DEVELOPED A CONSTANT OIL LEAK. BEFORE TAKING TO DEALERSHIP FOR REVIEW, WE DID EXTENSIVE RESEARCH ON INTERNET & DETERMINED THAT HEAD GASKET ISSUES WERE HIGHLY EVIDENT IN THE STRATUS. NUMEROUS RECORDS ALSO INDICATED THAT CHRYSLER WAS WELL AWARE OF ISSUE, ALTHOUGH NO FORMAL RECALL HAD BEEN DONE. UPON TAKING TO DEALER, DIAGNOSTIC CONFIRMED HEAD GASKET NEEDED REPLACEMENT. TOTAL COST WAS APPROX. $700 & WE HAD TO PAY $511 OF IT. PRIOR TO PAYING, MADE SEVERAL CALLS TO CHRYSLER TRYING TO SOLICIT A HIGHER LEVEL OF ASSISTANCE ON IT. CSR REPS GAVE INDICATION THAT MY REQUEST WAS PLAUSIBLE, BUT DEALER SERVICE MGR. CONTINUED TO ONLY APPROVE ORIG. $200 OF ASSISTANCE WHICH SUPPOSEDLY CHRYSLER DIST. MGR. BACKED UP. I HAVE NOT BEEN GIVEN ANY SATISFACTION ON TRYING TO CONTACT THE DIST. MGR. ONGOING HIGH LEVEL OF COMPLAINTS ON THIS SAME ISSUE SHOULD WARRANT RECALL AND CHRYSLER BACKING FULL COST OF REPAIR. I'M CONTINUING WITH SEVERAL CONSUMER AGENCIES TO RECOUP MY $500, INCLUDING LOOKING INTO SMALL CLAIMS COURT.*AK
2000
POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKE DRUMS AND ROTORS KEEP GETTING WARPED CAUSING VIBRATION, PULLING AND LOSS OF PEDAL. TRANSMISSION ERRATIC - DROPS OUT OF GEAR AT 45MPH AT LEAST ONCE A WEEK.