Other Engine Info: Engine Info: 24V, Sales Code: EES
Other Restraint System Info: CGW Except- LH
Plant City: Sterling Heights
Plant Company Name: Sterling Heights Assembly
Plant Country: United States (USA)
Plant State: Michigan
Seat Belts All: Manual
Series: JR
Series2: H Series
Trim: SE
Valve Train Design: Dual Overhead Cam (DOHC)
Vehicle Type: PASSENGER CAR
Model year
COMPONENT
Complaint
2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 DODGE STRATUS. THE CONTACT WAS PULLING INTO A PARKING LOT AT APPROXIMATELY 10 MPH WHEN HE HEARD A LOUD NOISE OUTSIDE THE VEHICLE. THE FRONT CONTROL ARM LOWER BALL JOINT HAD FALLEN. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP BUT THE VEHICLE HAD NOT BEEN DIAGNOSED WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE DEALERSHIP BUT WAS INFORMED THAT HE WOULD HAVE TO BE PAY A DIAGNOSTIC FEE TO HAVE THE VEHICLE INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 77,000.
2001
ENGINE AND ENGINE COOLING
I HAVE A 2001 STRATUS AND MY CAR STALLED WHILE DRIVING, WITH MY TWO YOUNG CHILDREN IN THE CAR RIGHT BEFORE CHRISTMAS AND THE WEATHER WAS 10' OUTSIDE AND NO KIDDING MY CELL PHONE HAD ENOUGH CHARGE FOR ONE PHONE CALL TO MY HUSBAND TO COME OUT AND HELP ME. I HAD IT TOWED TO THE DEALER WERE HE COULD FIND NOTHING WRONG. BUT THE CAR WAS 2 QTS. OF OIL LOW. SO ALL THEY DID WAS CHANGE THE OIL AND TELL ME THAT THE CAR IS DRIVABLE FOR SOMEONE THAT WOULDN'T BE TOUGH ON IT. I TOOK IT OUT THE NEXT DAY AND IT MADE THE WORST NOISE EVER. NO AFTER READING ALL THESE COMPLAINTS I FEEL VERY STRONG THAT IT WAS ALSO THE SLUDGE. I DON'T WANT TO LET THIS GO. IT MAKES ME SICK TO MY STOMACH, MY HUSBAND KEPT UP WITH THE OIL CHANGES TO PREVENT THIS FROM HAPPENING. I DON'T WANT TO TAKE THIS SITUATION LIGHTLY, BUT YET UNSURE WHAT CAN BE DONE. *TR