I AM WRITING TO YOU TO EXPRESS MY CONCERNS AND ALSO COMPLAINTS REGARDING DAYTONA DODGE. MY HUSBAND AND I PURCHASED A 2007 DODGE NITRO ON JULY 7, 2008. WE BROUGHT IT BACK THE VERY NEXT DAY, BECAUSE IT WASN'T RUNNING CORRECTLY, AND ALSO A CHECK ENGINE LIGHT WAS ON. BETWEEN JULY 8TH AND JANUARY 1, 2009, THAT VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT OF DAYTONA DODGE 11 OR 12 TIMES. THEY HAVE HAD TO DROP THE TRANSMISSION ON THIS VEHICLE 3 TIMES; THEY BROUGHT IN A CORPORATE REPRESENTATIVE FROM DODGE OVER IN ORLANDO. HE TEST DROVE THE VEHICLE WITH US, AND DID IDENTIFY THAT THERE WAS A PROBLEM. HOWEVER, AFTER INDUCTING THE VEHICLE BACK IN FOR SERVICE, THE PROBLEM WAS STILL NOT FIXED. I WAS FINALLY TOLD BY THE SERVICE MANAGER THAT DAYTONA DODGES SERVICE DEPARTMENT HAS DONE EVERYTHING THEY WERE TOLD TO DO, AND THAT THE VEHICLE IS JUST SUPPOSE TO RUN THAT WAY. I FIND IT VERY DIFFICULT TO BELIEVE THAT ANY CORPORATION WOULD MANUFACTURE A VEHICLE TO RUN THE WAY THIS NITRO DOES. I HAVE DONE SOME INVESTIGATING, AND FOUND THAT THERE ARE VARIOUS PROBLEMS THAT HAVE BEEN ASSOCIATED WITH THE DODGE NITRO. THE NITRO I HAVE BOTH SHUDDERS AT AROUND 40 MPH AND ALSO HAS A PROBLEM IDLING, IT TRIES TO SHUT OFF PERIODICALLY WHILST AT A RED LIGHT. I FEEL THAT THIS IS A TERRIBLE WAY TO TREAT CUSTOMERS. PLEASE UNDERSTAND THAT I AM WRITING TO YOU IN THE HOPES THAT PERHAPS YOU CAN GET SOMEONE TO ADDRESS THE ISSUE. *TR UPDATED 03/06/09.*JB
2008
ENGINE AND ENGINE COOLING
I BOUGHT MY DODGE NITRO BACK IN JAN OF 09, EVERY SINCE I'VE BEEN BRINGING IT BACK FOR A LOUD ENGINE WHICH KNOCKS WHEN GOING UP HILL, WIND NOISE SEEMS TO BE LEAKING INTO PASSENGER FRONT CABIN, (DRIVEN OTHER VEHICLES OF SAME MODEL, LITTLE OR NO NOISE) SALES AT RIVERSIDE DODGE IN CALIFORNIA WAS A DRAGGING HORROR, THEY HELD MY KEYS HOSTAGE UNTIL THEY COULD MAKE A DEAL, I'VE TAKEN IT BACK AND HAD A SERVICE PERSON TELL ME MY VEHICLE IS FRONT WHEEL DRIVE AND THAT'S WHY I HEAR NOISE WHEN I TURN, I'VE BEEN TOLD THAT MY COMPUTER HAS TO CATCH UP WITH THE ENGINE WHEN I STOP QUICKLY THAT'S WHY MY VEHICLE SHUTS OFF ON ME WHEN I BRAKE QUICKLY, RATTLES COME FROM THE PASSENGER SIDE FRONT FENDER LIKE THERE'S A LOOSE PANEL, BRAKES SQUEAL FROM TIME TO TIME, IT SHIFTS UP INTO A HIGHER GEAR INSTEAD OF DOWN WHEN CLIMBING A HILL HAVE TO FLOOR IT TO GET IT TO SHIFT DOWN AND CLIMB HILL, THAT'S JUST TO GET IT UP TO 35. ITS A DAILY NON-STOP BATTLE WITH THIS VEHICLE AND DEALERSHIP. IF THERE'S ANY HELP OUT THERE PLEASE CONTACT ME. *TR
