TRANSMISSION SHIFTS FROM INTO NEUTRAL ITSELF WHILE DRIVING. MULTIPLE INCIDENTS, DEALER CLAIMS IGNORANCE.*AK
2001
SUSPENSION
TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT HEARD A CLUNKING NOISE WHEN HE APPLIED PRESSURE TO THE BRAKES. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE LOWER CONTROL ARM PIVOT BOLT WAS FRACTURED. THE DEALER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 01V152000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 171,000.