SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PREMATURE WEAR OF BRAKE ROTORS. WHEN BRAKES WERE APPLIED BRAKES THEY WOULD GRIND. DEALER HAS REPLACED THE ROTORS. *AK
1999
SUSPENSION:FRONT
HELLO, MY COMPLAINT IS ABOUT A ABOUT WHAT I CONSIDER A DESIGN AND MATERIALS DEFECT ON THE STRUT TOWER MOUNTING ON MY DODGE CARAVAN. THERE IS CONSIDERABLE INFORMATION ABOUT THIS DEFECT ON YOUR WEBSITE AS WELL AS OTHERS AND I FEEL THAT A RECALL IS WAY PAST DUE ON THIS ISSUE. I DID CONTACT CHRYSLER AT THEIR REQUEST AND PROVIDED THE INFORMATION WHICH THEY REQUESTED. THEIR RESPONSE WAS THAT THERE WAS NO RECALL ON THIS ITEM AND BECAUSE I WAS THE THIRD OWNER OF THIS VEHICLE THAT THERE WAS NO FURTHER ASSISTANCE WHICH THEY WERE WILLING TO PROVIDE. I AM HOPING THAT YOU WILL BE ABLE TO ASSIST ME WITH THIS PROBLEM IN GETTING A FAIR RESPONSE FROM CHRYSLER. I WOULD ALSO LIKE TO SHARE MY PAST CORRESPONDENCE WITH CHRYSLER WITH YOU ALONG WITH SOME PHOTOS. *JB