AFTER ARRIVNG FOR SCHEDULE APPOINTMENT FOR RECALL CAMPAIGNS(742&836) DEALER REFUSED TO SERVICE VEHICLE BECAUSE THEY HAD MANY OTHER SERVICES SCHEDULED AND WERE MORE IMPORTANT. THEY ALSO REFUSED TO MAKE ANY EFFORT TO ORDER ANY PARTS FOR THE RECALL. *CJ
1998
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DURING A HARD RAIN SHOWER, THE SERPENTINE BELT WHICH DRIVES THE ALTERNATOR, A/C, POWER STEERING AND WATER PUMP JUMPED OFF OF THE PULLEYS RESULTING IN THE LOSS OF THE POWER STEERING AND THE ENGINE OVERHEATING. HAD VEHICLE TOWED TO A REPAIR SHOP FOR REPAIRS. REPAIR SHOP COULD NOT FIND ANY REASON FOR THE BELT TO JUMP OFF. BELT WAS EXAMINED AND FOUND TO BE IN GOOD CONDITION. THIS FIRST OCCURRENCE OCCURRED ON 12/16/2005. THE SECOND OCCURRENCE OCCURRED ON 7/28/2006 UNDER THE SAME WET WEATHER CONDITIONS. THE VEHICLE WAS TAKEN TO THE SAME REPAIR SHOP AND CHECKED OUT BY THE OWNER OF THE BUSINESS. THE BELT WAS EXAMINED AGAIN AND FOUND NOT TO HAVE ANY SIGN OF DAMAGE. THE OWNER OF THE BUSINESS REPLACED THE BELT WITH A NEW ONE AS HE COULD FIND NO REASON FOR THE BELT TO JUMP OFF. STEERING OF THE VEHICLE WAS NEXT TO IMPOSSIBLE DUE TO THE LOSS OF THE POWER STEERING. I CHECKED WITH THE SERVICE MANAGER AT THE LOCAL CHRYSLER DEALERSHIP AND HE SAID HE HAD NOT HAD ANY SERVICE BULLETINS FROM CHRYSLER ON THIS PROBLEM. *NM