I HAVE A 2000 DODGE DURANGO WITH ENGINE FAILURE AND SLUDGE BUILDUP AT 64K MILES. FOR THE PAST 8 MONTHS I HAVE CHANGED THE OIL 6 TIMES AS A RESULT OF THE OIL PRESSURE DROPPING TO ZERO, REPLACED THE OIL SENSOR AND OIL PUMP.LAST WEEK I HAD THE CAR TOWED BECAUSE THE OIL PRESSURE DROPPED 2 HOURS/98 MILES AFTER I HAD JUST HAD THE OIL CHANGED AND THE ENGINE MADE A LOUD CLICKING NOISE AND WAS NOT DRIVABLE. I WAS INFORMED THAT I NEEDED A NEW ENGINE AND THAT THE OIL PAN AND ENGINE WERE COMPLETELY FILLED WITH SLUDGE. I HAVE RELIGIOUSLY MAINTAINED MY VEHICLE OVER THE PAST 41/2 YEARS. CHRYSLER WILL NOT SEND A REP TO LOOK AT THE ENGINE. THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS MY FAULT FOR NOT USING THE RIGHT OIL AND NOT MAINTAINING THE VEHICLE. THE TYPE OF OIL I USED WAS RECOMMENDED IN THE MANUAL AND I FOLLOWED CHRYSLER'S MAINTAINENANCE SCHEDULE TO A T. THE DODGE DEALER SAID I NEEDED TO HAVE THE CAR TOWED TO THE DEALER AT MY EXPENSE (BECAUSE THE ENGINE FAILED) IF I WANTED THE ENGINE EXAMINED. CHRYSLER NEEDS TO BE ACCOUNTABLE FOR THE OBVIOUS INTRINSICE ENGINE DEFECT. *AK
2013
SUSPENSION
SINCE DAY ONE OF OWNING THE DURANGO I HAVE HAD A BAD VIBRATION IN THE STEERING WHEEL, LARRY H MILLER DODGE IN AVONDALE TOLD ME I HAD BAD TIRES SO I REPLACED THE TIRES (@450 MILES) THEN THEY TOLD ME THAT I HAD BAD WHEELS SO I REPLACED THEM WITH NEW TIRES AND WHEELS. I STILL HAVE THE VIBRATION AND MY VEHICLE HAS BEEN IN THE DEALER OVER 7 TIMES NOW. TODAY LHMD SERVICE MANAGER EXPLAINED TO ME THAT THEY TOOK WHEELS OFF OF A NEW DURANGO ON THE LOT AND THE VIBRATION WAS WORSE, THEY WENT ON TO TELL ME THAT "ALL DURANGO'S HAVE THIS VIBRATION" . THE VIBRATION CAN BE FELT IN THE STEERING WHEEL AND COULD CAUSE LOSS OF CONTROL OF VEHICLE IF VIBRATION GETS WORSE (OR IF DEFECTIVE PART THAT IS CAUSING VIBRATION FAILS). I WOULD LIKE TO KNOW WHERE I SHOULD GO FROM HERE. *TR
