TRANSMISSION WOUL STICK WHILE IN 2ND GEAR. WAS NOT REPAIRED PROPERLY. WAS UNDER 7YR WARRANTY. HAD TRANSMISSION REPLACED, BUT IT WAS ALSO STICKING IN 2ND GEAR. PRIOR TO STICKING ON 2ND TRANSMISSIN, THERE WOULD BE A LOUD BANG. CRUISE CONTROL WENT OUT. WAS NOT ABLE TO SHIFT TRANSMISSION. VEHICLE WAS TOWED TO DEALER, AND WAS OFFERED 50% OFF ON PARTS & LABOR.*AK
2003
EQUIPMENT:ELECTRICAL:AIR CONDITIONER
CONSUMER REQUEST CHRYSLER CONTACT QUADRIPLEGIC CUSTOMERS & COMPANIES THAT MODIFY VANS RE AIR CONDITIONER LUBRICATION DEFECT, WANTS REIMBURSEMENT FOR HIS 2003 DODGE CARAVAN EX. *TS THE CONSUMER RECEIVED A RECALL IN RE TO A/C LUBRICATION PROBLEM. IT ALSO STATED THAT THE MANUFACTURER WAS EXTENDING THE WARRANTY TO 70000 MILES. THE CONSUMER DECIDED TO WAIT TO HAVE THE A/C REPAIRED. WHILE THE CONSUMER WAS ON THE HIGHWAY HE DECIDED TO TURN ON THE A/C. WHEN HE DID THE COMPRESSOR LICKED UP AND RIPPED OFF THE SERPENTINE BELT WHICH RESULTED IN LOSS OF POWER STEERING, BRAKES, ALTERNATOR AND BRAKES, ENGINE COOLING SYSTEM. THE VEHICLE WAS TOED TO A SERVICE STATION WHERE THEY REPLACED THE BELT. THE MANUFACTURER REFUSED TO REIMBURSE THE CONSUMER FOR TOWING BECAUSE THE VEHICLE WAS TOWED TO A CHRYSLER DEALERSHIP. SECONDLY THEY REFUSED TO REPLACE ANY OF THE COMPONENTS WHICH WERE DAMAGED S A RESULT OF THE A/C FAILURE NOT REPAIRED BY A CHRYSLER. (THE VEHICLE WAS MODIFIED BY BRAUN CORPORATION). *NM