THE ENGINE SENSOR FAILED, WHICH CAUSED THE VEHICLE TO STALL. *JB
2013
FUEL/PROPULSION SYSTEM
TOOK DELIVERY OF A BRAND NEW 2013 CHRYSLER TOWN AND COUNTRY TOURING VAN WITH 4 MILES ON IT ON THURSDAY, JUNE 20, 2013. DROVE IT HOME APPROXIMATELY 10 MILES. TOOK IT OUT FOR THE FIRST RIDE ON SATURDAY JUNE 22, 2013 AND WHILE DRIVING, ENGINE FAILED WITHOUT WARNING AND I LOST ALL POWER TO VEHICLE. STARTED IT BACK UP AND VEHICLE DID THIS AGAIN. CONTINUED TO START UP AND SHUT DOWN WITHOUT WARNING ABOUT FOUR TIMES. CALLED ROAD SIDE ASSISTANCE AND CAR WAS TOWED BACK TO DEALERSHIP. SERVICE DEPARTMENT CAN NOT DUPLICATE THE PROBLEM. CORPORATE OFFICE IS OF NO HELP. WITHOUT FIXING THE PROBLEM, THIS WILL HAPPEN AGAIN. THIS IS A SERIOUS PROBLEM THAT CAN CAUSE A SERIOUS OR FATAL ACCIDENT AND CHRYSLER HAS NOT ADDRESSED THE PROBLEM. THEY DID RECALL THEIR PRIOR MODELS FOR THIS EXACT PROBLEM - RECALL #72674.THE PROBLEM IS CONTINUING WITH THEIR NEWER MODELS BUT CHRYSLER DOES NOT SEEM INTERESTED. MEANWHILE, I HAVE A BRAND NEW VEHICLE SITTING AT THE DEALERSHIP LESS THAN A WEEK OLD THAT I AM AFRAID TO DRIVE MY FAMILY IN. THERE HAVE BEEN OVER 57 REPORTS IN THE CHRYSLER TOWN AND COUNTRY FORUM OF THIS EXACT PROBLEM - SOME INVOLVING ACCIDENTS WITH CHILDREN AS PASSENGERS. CHRYSLER IS SELLING UNSAFE VEHICLES PUTTING CHILDREN AT RISK OF SERIOUS HARM. I CAN PROVIDE THE NAMES OF ALL THE PEOPLE I SPOKE WITH AT CHRYSLER - THEIR CUSTOMER SERVICE UNIT, AND THEIR TOP CARE UNIT - ALONG WITH ALL THOSE I AM DEALING WITH AT THE DEALERSHIP. I HAVE A MEETING WITH THE DEALERSHIP MONDAY, JULY 1ST. HOWEVER, UNLESS THE PROBLEM IS FIXED, THIS VEHICLE REMAINS UNSAFE TO DRIVE. I HAVE PUT CHRYSLER ON NOTICE, THE DEALERSHIP AND NOW YOU, THAT THIS VEHICLE IS UNSAFE AND CAN CAUSE SERIOUS INJURY TO THE PASSENGERS AND OTHER INNOCENT DRIVERS. PLEASE DO NOT WAIT FOR A FATALITY TO INVESTIGATE THIS. *TR