TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THREE YEARS AGO, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 05V066000 (EXTERIOR LIGHTING: HEADLIGHTS). THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, NOTHING WAS REPLACED AS THE DEALER DEEMED THAT IS WAS UNNECESSARY AT THAT TIME. MOST RECENTLY, THE HEADLIGHTS WOULD ONLY WORK INTERMITTENTLY BEFORE BECOMING INOPERABLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE VEHICLE HAD ALREADY BEEN INSPECTED FOR THE RECALL DEFECT AND OFFERED NO FURTHER ASSISTANCE FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER THE RECALL AND OFFERED NO FURTHER ASSISTANCE FOR THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
2004
SUSPENSION
I TOOK THE CAR TO MY MECHANIC FOR FRONT END NOISE. IT WAS DETERMINED THE FRONT SUSPENSION FRAME WAS RUSTED AND THE CAR WAS UNSAFE TO DRIVE. CONTACTED CHRYSLER AND WAS TOLD TO TAKE TO DEALER. TOOK CAR TO DOAN DODGE IN GREECE NY. AFTER SEVERAL CALLS CHRYSLER HAS REFUSED TO REPAIR. THE COST OF THE REPAIR IS $1600 AND IT IS A KNOWN PROBLEM. I AM TOLD THEY ARE QUIETLY REPAIRING SOME COMPLAINTS. THIS CAR WAS OVER $34,000 NEW AND SHOULD NOT BE HAVING THIS PROBLEM!! *TR