ON MARCH 5, 2012 I WAS REQUIRED TO PAY $95.00 FOR A FULL DIAGNOSTIC TO SATISFY [XXX] ([XXX] CORPORATE OFFICE). THE SERVICE WAS RENDERED BY CAPITAL CHRYSLER 200 WATERFIELD RIDGE PLACE, GARNER NC 27529. THE SERVICE REP [XXX] AND SERVICE MANAGER [XXX] INFORMED ME THAT THE CATALYTIC CONVERTER REPLACEMENT LOOKED USED DUE TO THE RUST ON IT AND WAS CAUSING OTHER MECHANICAL FAILURES IN MY VEHICLE BUT WOULD NOT CONFIRM THIS IN WRITING. I DO NOT HAVE AN EXTRA $1000.25 SITTING AROUND TO PAY FOR A PART THAT CHRYSLER IS WELL AWARE OF IT BEING DEFECTIVE OR USED. CHRYSLER SETTLED A LAWSUIT IN 2005-6 WITH THE U. S. ENVIRONMENTAL PROTECTION AGENCY FOR THE DEFECTIVE CATALYTIC CONVERTER. IN CLOSING, AS A RESOLUTION TO THIS MATTER I WOULD LIKE ALL REPAIRS RELATED TO THIS MATTER REPLACED AT NO EXPENSE TO ME BY A CERTIFIED CHRYSLER DEALERSHIP OF MY CHOOSING. AFTER VIEWING THE INFORMATION ON THE FOLLOWING WEBSITES; HTTP://WWW.DAIMLERCHRYSLERVEHICLEPROBLEMS.COM, HTTP://WWW.EPA.GOV/COMPLIANCE/RESOURCES/CASES/CIVIL/CAA/DAIMLERCHRYSLER-FCSHT.HTML, AND HTTP://WWW.LEMONAIDCARS.COM/SECRETWARRANTIES.HTML I AM EVEN MORE EDUCATED AND CONVINCED THAT MY 02 OXYGEN SENSORS AND CATALYTIC CONVERTER WERE DEFECTIVE INITIALLY WHEN I PURCHASED MY VEHICLE AND THAT IT WAS REPLACED WITH A USED AND/OR DEFECTIVE BY [XXX] CHRYSLER DEALERSHIP. LISTED BELOW ARE ADDITIONAL ISSUES I HAVE EXPERIENCED WITH MY CAR SINCE OWNING IT: 1.SECOND REPLACEMENT OF CATALYTIC CONVERTER AND 02 OXYGEN SENSORS 2.HEAD LIGHTS AND TAIL LIGHT GOING OUT FASTER THAN ANY OTHER CAR I HAVE OWNED. 3.HUMMING ENGINE NOISE, LESS ENGINE POWER THAN IT INITIALLY HAD, 4.FREQUENT REPLACEMENT OF THE BATTERY 3 TIMES IN5 YEARS. IS THAT NORMAL? 5.STICKY GAS PEDAL, IT IS VERY HARD TO PUSH DOWN AT TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE LOSES POWER WHILE DRIVING BETWEEN 15 TO 60 MPH. THE FAILURE HAS OCCURRED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. RIGHT AFTER THE FAILURE, THE LOW OIL PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER EXPERIENCED LIMITED ABILITY TO STEER AND STOP THE VEHICLE DURING THE FAILURE. THE VEHICLE IS ABLE TO BE IMMEDIATELY RESTARTED AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR ON FOUR OCCASIONS. ON THE FIRST OCCASION, THE DEALER STATED THAT THEY COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY UPDATED THE SOFTWARE. ON THE SECOND OCCASION, THE DEALER DUPLICATED THE FAILURE AND REPLACED THE THROTTLE BODY. ON THE THIRD OCCASION, THE EMISSIONS INDICATOR ILLUMINATED AND AN ERRONEOUS EVAPORATION CODE APPEARED. THE COMPUTER WAS RESET AT THAT TIME. ON THE FOURTH VISIT TO THE DEALER, THREE LOOSE ELECTRICAL GROUNDS WERE FOUND AND TIGHTENED; HOWEVER, THE FAILURE CONTINUED. THE PREVIOUS OWNER ALSO EXPERIENCED THE FAILURES, BUT THE MANUFACTURER WAS UNABLE TO DETERMINE THE CAUSE. THE FAILURE MILEAGE WAS 21,150 AND CURRENT MILEAGE WAS 23,250. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB