ON FEBRUARY 8, 2006 AT 20:15 HOURS, THE MONMOUTH COUNTY FIRE MARSHALS OFFICE WAS REQUESTED TO THE SCENE OF A VEHICLE FIRE LOCATED ON WHISTLER DRIVE, FREEHOLD TOWNSHIP. BACKGROUND:THE VEHICLE, A 2006 CHRYSLER (MODEL PACIFICA, COLOR WHITE, 4DR) BEARING NEW JERSEY REGISTRATION #[XXX] (VEHICLE IDENTIFICATION #[XXX] IS OWN BY ELRAC INC. OF 1550 ROUTE 23 NORTH, WAYNE, NEW JERSEY 07470, WAS PARKED IN THE PARKING LOT IN FRONT OF 2-3 WHISTLER DRIVE. INTERVIEW: OPERATOR OF THE VEHICLE STATED AT APPROXIMATELY 19:50 PM THIS DATE HE WENT TO THE VEHICLE AFTER RECEIVING A PHONE CALL FROM HIS WIFE WHO NEEDED A RIDE FROM THE LOCAL COMMUNITY COLLEGE. AT THIS TIME HE ENTERED THE VEHICLE VIA THE DRIVERS SIDE DOOR, HE THEN STATED THE VEHICLE AND IMMEDIATELY OBSERVED SMOKE AND FIRE COMING FROM THE DRIVER SIDE SEAT AND FLOOR BOARD AREA. HE THEN IMMEDIATELY TURNED THE VEHICLE OFF, CLOSED THE DOOR AND RETURNED TO HIS RESIDENCE TO CALL 9-1-1. PHYSICAL INSPECTION: THE VEHICLE WAS LOCATED IN A TYPICAL PARKING STALL. THE EXAMINATION OF THE VEHICLE REVEALED HEAVY FIRE DAMAGE TO THE INTERIOR OF THE VEHICLE. ALL ELECTRICAL WIRES FROM THE DRIVER SEAT INDICATED SIGNS OF EXTENSIVE HEAT DAMAGE. AN INSPECTION OF THE INTERIOR FRONT DRIVERS SIDE FLOOR OF THE VEHICLE INDICATED A LOW BURN. THE BURN PATTERN IN THIS AREA MOVED UPWARD AND OUT. DUE TO THE LOCATION OF THIS VEHICLE FIRE IN THE PARKING LOT, MULTIPLE FIRE EXPOSURES OCCURRED. ALL ADDITIONAL VEHICLES THAT RECEIVED FIRE DAMAGE ARE LISTED IN THIS REPORT. CAUSE AND ORIGIN:FROM THE ACCOUNTS OF THE EXAMINATION OF THE VEHICLE, AS WELL AS BURN PATTERNS, IT WAS DETERMINED THAT THE ORIGIN OF THIS FIRE WAS LOCATED AROUND THE INTERIOR DRIVERS SIDE FLOOR. A MECHANICAL MALFUNCTION COULD NOT BE RULED OUT AS A POSSIBLE CAUSE OF THIS FIRE. THIS FIRE HAS BEEN CONSIDERED ACCIDENTAL IN NATURE. INVESTIGATION CLOSED. *NM UPDATE 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2007 CHRYSLER PACIFICA IN MAY 2007. STARTING IN JANUARY 2008 I STARTED HAVING PROBLEMS WITH THE CAR...SHUTTERING, IDLE PROBLEMS. IN MARCH 2008 I HAD TO HAVE A NEW TORQUE CONVERTER PUT IN THE CAR. NOW, AUGUST, 2008 AND 8000 MILES LATER I GOT IN THE CAR ONE MORNING AND IT WAS MAKING A HORRIFIC SQUEALING NOISE AND COME TO FIND OUT AGAIN I HAVE TRANSMISSION PROBLEMS AND NEED ANOTHER TORQUE CONVERTER PLUS A TRANSMISSION PUMP. APPARENTLY THE PUMP IS ON BACKORDER AND I AM 1 OF 3 PEOPLE IN THE UNITED STATES ON A WAITING LIST WAITING FOR ONE. MY CAR HAS BEEN SITTING IN THE SHOP FOR OVER 3 WEEKS NOW BECAUSE OF THE PROBLEM. THE CHRYSLER MECHANIC HAS NO IDEA WHEN THE PART MAY COME IN. THIS IS RIDICULOUS IN MY OPINION. AN ALMOST BRAND NEW CAR WITH THESE KIND OF PROBLEMS. THE CRAZIEST THING IS THAT AFTER OWNING THE CAR FOR 6 MONTHS LAST YEAR, I FIND OUT THAT CHRYSLER DOESN'T EVEN PUT A TRANSMISSION DIPSTICK UNDER THE HOOD. YOU HAVE TO TAKE THE CAR TO A CHRYSLER DEALER TO HAVE IT WORKED ON OR CHECKED. THAT IS JUST WRONG. I DON'T KNOW IF THERE IS ANY TYPE OF LEMON LAW OR WHAT ON THIS BECAUSE I HAVE RESEARCHED AND FOUND OUT I AM ONE OF MANY WHO HAS HAD THESE TRANSMISSION PROBLEMS WITH THE 2007 CHRYSLER PACIFICA. PLEASE ADVISE ME IF I HAVE ANY RIGHTS IN THIS MATTER. *TR