THE TRAVERSE WAS PARKED IN THE LOT OF THE LOCAL GROCERY STORE, WHEN STARTED AND PLACED IN REVERSE IT BACKED UP JUST FINE, HOWEVER PUTTING IT IN DRIVE IT BRONCOED UP AND WOULD ONLY GO 30 MILES PER HOUR. THIS HAS HAPPENED 3 TIMES . NOW THE POWER STEERING UNIT WHINES, THE SEATS IN THE BACK DO NOT RECLINE WELL AND THE MIDDLE SEAT BELT IN THE MIDDLE SEAT LOCKS AND I AM UNABLE TO SECURE MY 2 YEAR OLD IN HIS CARSEAT. I AM NOT PLEASED AT ALL WITH THE 2011 TRAVERSE, I SHOULD HAVE STUCK TO MY FIRST THOUGHTS AND BOUGHT THE SUBURBON THAT I KNOW. THE TRAVERSE IS THE WORST VEHICLE I HAVE EVER OWNED, WHILE IT WAS BEING REPAIRED AT THE DEALERSHIP, THEY OFFERED ME ANOTHER ONE TO DRIVE....I LAUGHED, I WENT AND RENTED A YUKON. NOW WHEN I GO OUT OF TOWN I RENT A VEHICLE MY $40,000.00 TRAVERSE SIT IN THE DRIVEWAY AS A LAWN ORNAMENT. CHEVROLET IN FLORIDA GOT ME REAL GOOD, NOW THEY STATE I AM UPSIDE DOWN IN THIS VEHICLE AND AM NOT ABLE TO TRADE WITHOUT A BIG DOWN PAYMENT. FUNNY THEY SELL ME A LEMON AND I CAN'T EVEN MAKE LEMONADE WITH IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
2012
AIR BAGS
TRAVELING APPROXIMATELY 55MPH WE WERE HIT ON THE REAR PASSENGER SIDE DAMAGE TO THE REAR PASSENGER TIRE WELL AND REAR RIGHT SIDE ON THE BODY WITH EXTENSIVE DAMAGE UNDERNEATH. NO AIRBAGS DEPLOYED AT ANYTIME IN THE VEHICLE. IT WAS TAKEN TO THE DEALER'S COLLISION AND REPAIR SHOP AND AFTER SEVERAL WEEKS IT WAS RETURNED. WITHIN A WEEK OF GETTING IT BACK THE SERVICE AIRBAG LIGHT CAME ON, WE TOOK IT BACK TO COLLISION REPAIR CENTER THINKING IT WAS AN ISSUE WITH THE ACCIDENT BUT THE COLLISION REPAIR SENT IT TO THE DEALERSHIP SAYING IT WAS A WARRANTY ISSUE. I'VE TAKEN THIS VEHICLE BACK 4 TIMES NOW FOR THE SAME SERVICE AIRBAG LIGHT. DEALERSHIP SERVICE DEPARTMENT SUPERVISOR KEEPS TELLING ME IT'S AN ISSUE WITH THERE NOT BEING A GREASE NEEDED ON THE SENSORS AND THAT THEY APPLY TO EACH SENSOR AS IT COMES UP, NOW ON THE 4TH TRIP BACK SERVICE DEPARTMENT MANAGER CLAIMS THAT ISN'T CORRECT AND IT HAS NOTHING TO DO WITH THE ISSUE. EACH AND EVERY TIME I'VE TAKEN THIS CAR IN I HAVE SPECIFICALLY ASKED IF THIS IS A SAFETY ISSUE AND IF IT MEANS MY AIRBAGS ARE NOT WORKING CORRECTLY EVERY TIME I'VE BEEN TOLD, "NO, YOUR AIRBAGS ARE OK, THERE IS NO RISK TO YOU OR YOUR FAMILY." DROPPED CAR OF FOR FINAL RESEARCH INTO THIS ISSUE SINCE LIGHT CAME ON AGAIN THIS WEEK AND SERVICE MANAGER TELLS ME THAT YES IT DOES MEAN MY AIRBAGS ARE NOT OPERATING PROPERLY AND THERE IS A SAFETY ISSUE HERE. *TR