GVWR: Class 3: 10,001 - 14,000 lb (4,536 - 6,350 kg)
Make: CHEVROLET
Manufacturer: GENERAL MOTORS LLC
Manufacturer Id: 984
Model: Silverado
Model Year: 2004
Plant City: Flint
Plant Company Name: GM Truck Group
Plant Country: United States (USA)
Plant State: Michigan
Series: 3500
Trim: 1 Ton
Vehicle Type: TRUCK
Model year
COMPONENT
Complaint
2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
REAR BRAKES WERE EXCESSIVELY WEARING OUT EVERY 3-4,000 MILES. BRAKE PEDAL WOULD GO TO FLOOR. WOULD HAVE NO REAR BRAKES WHEN THEY WERE APPLIED. HAD AN ACCIDENT DUE TO LACK OF REAR BRAKES, ON ONE OCCASION DEALER STATED THAT THE REAR BRAKES WERE METAL TO METAL, THE BRAKE PADS WERE SCORCHED, MASTER CYLINDER WAS REPLACED, AND THE BRAKE PROPORTIONING VALVE WAS REPLACED. CONTACTED MANUFACTURER & INFORMED CONSUMER THAT VIN INDICATED A TOW TRUCK, BUT VEHICLE WAS NOT HEAVY ENOUGH TO BE TOW TRUCK. MANUFACTURER COULD NOT GIVE EXPLAINATION FOR LABELING OF TOW TRUCK. IT COULD NOT BE USED AS A TOW TRUCK.BRAKES WOULD CONTINUE TO WEAR OUT DUE TO NOT BEING HEAVY ENOUGH, ACCORDING TO MANUFACTURER'S EXPLANATION. *AK CONSUMER IS REQUESTING A FIX TO THIS DANGEROUS PROBLEM OR A PRO-RATED REPLACEMENT OF THE VEHICLE. *SLC
2004
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, ESPECIALLY WHEN MAKING A TURN, THE POWER STEERING FAILS AND THE BRAKE PEDAL STIFFENS. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY REPLACED THE HYDRAULIC BOOSTER WITH GM PARTS. THE POWER STEERING PUMP WAS ALSO REPLACED, AS WELL AS BOTH HYDRAULIC LINES; HOWEVER, THE FAILURE CONTINUED. GM RECOMMENDED THAT THE POWER STEERING BOX BE REPLACED, IN WHICH THE CONTACT COMPLIED. THE FAILURE CONTINUED AND THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER (REFERENCE NUMBER 71-742385439). THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 9/23/09 *CN THE HOSES, PUMP AND HYDRO BOOST WERE REPLACED. UPDATED 09/28/09. *JB