I HAD BEEN SMELLING A STRONG ODOR OF GAS SO I TOOK IT TO MY MECHANIC TO HAVE A DIAGNOSIS OF THE PROBLEM, HE SAID THAT THERE WAS A LEAK IN THE TOP OF THE GAS TANK AND I SHOULD GET A HOLD OF GM TO SEE WHAT TYPE OF RECALL THERE WAS ON THIS PROBLEM. SO WHEN I GOT HOME I CHECKED ON LINE AND FOUND THERE WAS A RECALL #12V45900, SO I GOT A HOLD OF GM AND TALKED TO CUSTOMER REP. [XXX] TELLING HER THE PROBLEM I WAS HAVING SHE SAID THAT SHE WOULD HAVE TO HAVE ANOTHER PERSON CONTACT ME , SO [XXX] CALLED ME , I AGAIN TOLD HER THE PROBLEM AND SHE SAID I WOULD HAVE TO TAKE IT TO A CHEVROLET DEALERSHIP FOR A DIAGNOSIS, I TOLD HERE I HAD ALREADY HAD ONE DONE BUT SHE SAID I HAD TO HAVE ONE DONE AT THE DEALERSHIP , SO WITH HER ON THE LINE SHE CALLED RELIABLE CHEVROLET AND WE SET ME A APPOINTMENT FOR OCTOBER 17TH @ 8AM. SO ON OCTOBER 17TH I TOOK MY EQUINOX TO THE DEALERSHIP AND THEY RAN THERE DIAGNOSIS AND TOLD ME THE SAME THING I HAD ALREADY TOLD THEM,ALSO CHARGING ME $98.55 FOR THAT INFORMATION,THEY ALSO TOLD ME THEY WOULD NEED TO REMOVE THE GAS TANK TO CHECK FURTHER AND THAT WOULD TAKE ABOUT 4 HRS @ $98.55 PER HR, I TOLD THEM I COULD NOT AFFORD TO HAVE THAT DONE AND I WOULD CONTACT GM AS SOON AS I GOT HOME, THEY ALSO SAID I SHOULDN'T BE DRIVING IT CAUSE IT WAS DANGEROUS . [XXX] CONTACTED ME BACK THE NEXT DAY AND SAID THERE WAS NOTHING GM COULD DO FOR ME EVEN THOUGH THEY KNOW THERE IS A PROBLEM BUT BECAUSE THE RECALL HAS NOT BEEN PUBLISHED THEY CANT HELP ME. SHE ALSO TOLD ME I COULD HAVE IT REPAIRED MYSELF AND WHEN THEY PUBLISHED THE RECALL I COULD GET REIMBURSED. I TOLD HER I WORK A MINIMUM WAGE JOB AND COULD NOT AFFORD THAT. I AGAIN ASK HER IF THEY KNOW THERE IS A PROBLEM WHY NOT FIX IT AND AGAIN SHE SAID THAT THE RECALL HAS NOT BEEN PUBLISHED AND THERE WAS NOTHING THEY WOULD DO FOR ME. ALL I AM ASKING IS TO GET MY EQUINOX FIXED AND NO LONGER HAVE A GAS SMELL. *TR
2013
EXTERIOR LIGHTING
AS I WAS DRIVING THE DASH LIGHTS AND THE TOUCH SCREEN RADIO LIGHTS GO OUT. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. HAVE TALKED WITH OTHER EQUINOX OWNERS AND THE HAVE SAME PROBLEM. DEALER CAN NOT FIND ANY PROBLEMS. MAJOR CONCERN IS THAT ALL THE LIGHTING SYSTEMS TO INCLUDE HEADLIGHTS WILL GO OUT DURING NIGHT DRIVING. *TR