ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: THE CONSUMER STATES THAT THE TAIL PIPE STICKS OUT FROM THE BUMPER THREE QUARTERS OF AN INCH ON HIS 2004 CADILLAC SRX. THE CONSUMER CONTACTED GM AND THEY TOLD HIM THAT WAS THE WAY IT WAS MANUFACTURED. THE CONSUMER BURNED AND HIS DAUGHTER BURNED THEIR LEGS ON THE TAIL PIPE. *AK *JB
2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE AUTOMATIC HATCHBACK BUTTON WAS TOO SENSITIVE AND TOO EASY TO ACCESS. THE CONTACT EXPRESSED CONCERN OVER THE POSSIBILITY OF THE HATCHBACK DOOR UNEXPECTEDLY CLOSING AS A RESULT. THE CONTACT ALSO STATED THAT THE HATCHBACK DOOR COLLAPSED ON TOP OF HER, CAUSING A HEAD INJURY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,000.